What are the responsibilities and job description for the Administrative Hearing Officer-Child Support Enforcement Agency position at Clinton County Job & Family Services?
Department: Clinton County Job and Family Services-Child Support Unit; Wilmington, OH
Reports To: Child Support Supervisor
Employment Status: Full-Time Classification: Classified (Non-Exempt)
Schedule: Mon-Fri, 7:30 a.m.-4:30 p.m.
Starting Pay: 17.46/hour
Probationary Period: 365 Days
About the Role
We are seeking a detail-oriented and dedicated Administrative Hearing Officer to join our Child Support Division. This role is responsible for conducting administrative hearings and audits related to paternity, child and medical support orders, and other related matters. The ideal candidate will have strong analytical skills, a solid understanding of Federal and State regulations, and the ability to work effectively with individuals in challenging circumstances.
What You’ll Do
- Conduct administrative hearings for:
- Paternity establishment
- Child and medical support orders
- Administrative mistakes of fact
- Review and adjustment of support orders
- Issue administrative orders for genetic testing and paternity establishment
- Verify facts and issue appropriate support orders
- Refer cases to court when necessary and monitor progress until final orders are issued
- Perform audits of child, medical, and spousal support cases
- Calculate support obligations and arrearages using payment records and public assistance data
- Enter and maintain accurate data in the SETS system
- Attend court hearings to testify on administrative orders, recommendations, or audits
- Assist clients in the lobby and process payments as needed
- Attend meetings and training sessions
- Maintain confidentiality and comply with agency policies
- Perform other duties as assigned
Minimum Qualifications
- High School Diploma or GED required
- Ability to obtain and maintain Hearing Officer and Notary Public accreditations
Additional Requirements
- Valid Ohio Driver’s License, liability insurance, and reliable transportation.
- Ability to pass background checks: BCI, FBI, SACWIS, BMV, and drug screening.
- Regular, reliable attendance.
Preferred Qualifications
- Training, education, or experience in child support or a related field
- Excellent math, written, and verbal communication skills
- Ability to work with individuals in difficult situations
- General knowledge of office procedures and equipment
What We Offer
- Comprehensive benefits (medical, dental, vision, retirement)
- Paid time off & holidays
- Paid training and professional development opportunities
- A supportive team committed to making a difference
Job Type: Full-time
Pay: From $17.46 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $17
