What are the responsibilities and job description for the Director, Nursing & Study Operations position at ClinLab Solutions Group?
Leadership & Oversight
- Lead a multidisciplinary team - Clinical Research Coordinators, Data Coordinators, Medical Records staff, Clinic and Infusion Nurses, Nurse Navigators, and Referral Intake and Scheduling staff - with a proactive, hands-on approach.
- Train, coach, and develop direct reports, building lasting competency and keeping the team aligned with company's values and standards.
- Champion high-quality, patient-centered care across all clinical and study workflows.
Operational Management
- Direct the full patient pathway: referral intake, scheduling, navigation, study startup, and protocol feasibility.
- Guide the rollout and use of CTMS, EHR, and related clinical documentation systems.
- Safeguard accurate, timely data capture and maintain audit readiness across every department.
- Establish and continually refine workflows and SOPs to keep operations efficient and compliant.
Clinical & Study Collaboration
- Act as the clinical and operational point of contact for investigators, quality, regulatory, pharmacy, and global shared services.
- Work alongside fellow leaders to deliver care that stays fully within research protocol scope.
- Evaluate new protocols for feasibility, weighing nursing and operational capacity from the outset.
- Distribute studies equitably and provide steady support to study teams.
Process Improvement & Strategic Support
- Apply continuous-improvement methods to streamline workflows and clear operational bottlenecks.
- Monitor key metrics across referrals, screening, enrollment, and patient satisfaction.
- Contribute to strategic and regional initiatives that widen patient access and strengthen performance.
- Partner with quality and compliance to uphold all federal, GCP, and GDPR requirements.
- Take on additional duties as needed.
Required Education and Experience
- Bachelor's degree in Nursing or a related health field
- Active RN license in good standing in the practicing state
- At least 5 years of leadership experience in oncology clinical research
- CITI GCP training
- Solid command of federal clinical research regulations, GCP, and GDPR
- Comfort with Microsoft Office and EHR/CTMS platforms
Preferred Education and Experience
- Advanced degree (MSN, MHA, MBA, or similar)
- ONS/ONCC chemotherapy/immunotherapy certificate
- Oncology Certified Nurse (OCN) credential
Physical & Travel Requirements
- Primarily sedentary role, with roughly 80% of time spent seated
- Fast-moving, constantly evolving healthcare setting
- Tight deadlines and a steady need to stay current
- Close, cross-functional collaboration with physicians and other teams
- Occasional travel for site activation and training (under 10%)