Family Support Services Supervisor, Leominster/Gardner

CSO is looking for a Clinical Supervisor for our Family Support Services programs in Leominster and Gardner.

This is a great opportunity for an experienced or newly licensed Clinician.

This role provides clinical support and direction for the operation of family support programs, including In-Home Therapy, In-Home Behavioral Therapy, Therapeutic Mentoring and CSP, and/or Family-Based Intensive Treatment (FIT), supervising program staff and ensuring high quality program delivery. May also provide direct care services when required.

Starting Salary: $70,000-$77,000/year

As a Family Support Services Supervisor:

You Will:

• Provide ongoing clinical and administrative supervision of program staff.
• Coordinate intake and initial assessment for all client referrals within 24 hours of referral.
• Follow standard procedures for MBHP and other third-party insurance authorization approvals.
• Provide emergency backup for cases of supervisees.
• Participate in treatment planning, team meetings, regular clinical and administrative supervision, in-service training, and other required meetings.
• Assist Program Director with recruitment and training as necessary.
• Serve as liaison to CSO Outpatient Clinic and other providers; together with Program Director, manage and monitor insurance billing and marketing for program.
• Together with Program Director, participate in long-range program development and planning.
• Maintain an individual caseload at a predetermined level of productivity.

Your Background:

• Master's Degree in Psychology, Counseling, or closely related field
• Clinical license (LICSW, LMHC, or LMFT)
• Demonstrated experience in behavioral health
• Demonstrated experience working with children, adolescents and families
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

What We Offer

At CSO, we believe our employees are our greatest asset. We are committed to supporting your professional growth, well-being, and success through:

• Competitive salaries
• Health and dental insurance
• Generous paid time off
• 403(b) retirement savings plan
• Free CEUs and ongoing professional development through in-house training
• Employee referral bonuses
• Group-rate supplemental insurance options
• A premier Employee Assistance Program
• A flexible, supportive, and collaborative work environment

Why Join CSO?

For more than 50 years, Clinical & Support Options, Inc. (CSO) has been providing innovative, compassionate behavioral health services throughout Western Massachusetts. With locations across Springfield, Northampton, Greenfield, and surrounding communities, our multidisciplinary teams work together to make a meaningful difference in the lives of individuals and families.

When you join CSO, you become part of a mission-driven organization where collaboration, professional growth, and community partnerships are valued. We encourage our employees to bring their ideas, strengths, and unique perspectives to their work—and provide opportunities to learn, grow, and build a rewarding career along the way.

Come grow with us and make a difference in the communities we serve!

A Great Place to Work

CSO was named a Healthcare Industry Top Workplace, and has been recognized as the fastest-growing behavioral health agency in Western Massachusetts. Our commitment to our employees is reflected in our consistently strong internal employee satisfaction results, with more than 90% of CSO staff reporting that they would recommend CSO as a great place to work.

We invite you to learn more about CSO and discover what makes our organization a great place to build your career.

Professional Development

We are committed to helping our employees continue to learn and grow. CSO offers in-house training and professional development opportunities in areas such as:

Trauma-Informed Care • Motivational Interviewing • Mindfulness Skills • and more

EOE/AA

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