What are the responsibilities and job description for the Relief/Per Diem Float Counselor – FOH Berkshire House & Respite Programs position at Clinical & Support Options, Inc.?
We're hiring Relief/Per Diem Float Counselors to support two of our programs in Pittsfield: FOH Berkshire House and Respite.
About The Programs
FOH Berkshire House is a 24/7 peer-led transitional housing program staffed by counselors and case managers, providing wraparound supports for individuals navigating recovery and housing stabilization.
Respite is a 24/7 short-term residential program offering temporary housing and support services for individuals transitioning between living arrangements. Clients have access to clinicians, nursing support, psychiatric consultations, and wellness groups.
Whether you're building your experience in human services or looking for a flexible role that makes a real impact, this is a great opportunity to support clients while working with two highly respected teams.
Starting Pay: $18.50-20.50/hour
What You'll Do
Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!
CSO was voted a "Healthcare Industry Top Workplace" in 2023, 2024 & 2025. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!
CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.
EOE/AA
About The Programs
FOH Berkshire House is a 24/7 peer-led transitional housing program staffed by counselors and case managers, providing wraparound supports for individuals navigating recovery and housing stabilization.
Respite is a 24/7 short-term residential program offering temporary housing and support services for individuals transitioning between living arrangements. Clients have access to clinicians, nursing support, psychiatric consultations, and wellness groups.
Whether you're building your experience in human services or looking for a flexible role that makes a real impact, this is a great opportunity to support clients while working with two highly respected teams.
Starting Pay: $18.50-20.50/hour
What You'll Do
- Build therapeutic 1:1 relationships with clients.
- Support daily living activities including cooking, recreation, & support.
- Participate in treatment planning and case coordination.
- Perform hourly client checks and maintain accurate documentation.
- Prepare meals during evening shifts and coordinate with shift team.
- Support a safe, trauma-informed environment.
- Help with basic program operations such as transportation and supply shopping.
- Respond to and triage crisis calls as needed.
- Hands-On Experience: Build skills in therapeutic support, daily care, and medication administration.
- Flexible Scheduling: Pick up shifts based on your availability - days, evenings, overnights, and weekends.
- Collaborative Teams: Work alongside experienced counselors, case managers, clinicians, and nursing staff.
- Meaningful Impact: Provide consistency, care, and compassion to clients navigating life transitions.
- Experience in Human Services or behavioral health preferred.
- Flexibility to float between two Pittsfield program sites.
- Ability to work independently and as part of a multidisciplinary team.
- Strong documentation and communication skills.
- Valid driver's license and reliable transportation.
- Availability for evening, overnight, and/or weekend shifts preferred.
Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!
CSO was voted a "Healthcare Industry Top Workplace" in 2023, 2024 & 2025. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!
CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.
EOE/AA
Salary : $19 - $21