What are the responsibilities and job description for the Outdoor Pursuits Excursion Guide position at Cliffs Club Services, LLC?
OUTDOOR PURSUITS EXCURSION GUIDE
Seasonal Position – Summer 2026
JOB SUMMARY: The Outdoor Pursuits Excursion Guide provides an instrumental role in delivering the Cliffs experience to all Members, Guests of Members, and Discovery Guests at The Cliffs. This position carries out the daily operational duties in an effective, safe, and considerate manner in order to maintain the warm and welcoming environment that is standard across the Cliffs communities. The Outdoor Pursuits Excursion Guide will provide a multi-dimensional role, rotating through responsibilities at The Beach Club and Lake Club, trip leading, boat driving, paddle sport instruction, and The Sportsman Trail. The Outdoor Pursuits team will operate within structured processes to achieve an elevated Member experience, with a cohesive approach toward team goals and objectives. Success in this position will be measured in the consistency of Outdoor Pursuits Excursion Guide duties, facility presentation, timely and thorough execution of outdoor experiences, and provision of the highest level of safety for operational success.
JOB DUTIES:
- Assist the Outdoor Pursuits Manager in leading excursions such as hiking, kayaking, fishing, and paddleboarding for members of The Cliffs
- Drive boats for scheduled tours of Lake Keowee, shuttles, fishing trips, and basic watersports
- Lead outings on The Sportsman Trail, including instruction of archery and other weaponry
- Provide emergency care and treatment in the event of an emergency until EMS arrive
- Provide courteous, prompt, and sincere attention to members, guests, and staff
- Execute facility opening, in-shift, and closing procedures to completion in an efficient manner
- Attend to Member accidents in a comforting manner, coordinating emergency services if the situation requires, and submitting proper documentation following the incident
- Maintain personal appearance, to include appropriate clothing and shoes for the shift
- Maintain a positive attitude and work ethic
- Look for needs during slower hours; predict and be proactive about what is needed during busy hours
- Uphold the standards, procedures, and The Cliffs core values in the presence and absence of supervision
- Continually build knowledge of flora, fauna, regional history, and other information pertinent to exploration events
- Be willing to work most weekends and holidays
BACKGROUND/EXPERIENCE:
- First-Aid/CPR/AED certification required
- Wilderness First Aid preferred
- Boaters License preferred
- Ability to multi-task in a fast-paced environment
- Ability to problem solve to ensure member satisfaction
- Must be willing to learn new skills