EMPLOYER INFORMATION:

Clifford Beers is a mental health clinic serving children and families. Our mission is to provide integrated services addressing mental, physical, and social determinants in order to improve health, resiliency and quality of life for children, families and communities.

PURPOSE:

A vital member of the Executive Management team performs a wide variety of supervisory, clinical, and program-related duties to ensure provision of services for clients and families seen in the Clinic.  This leadership position is responsible for the effectiveness and coordination of multiple outpatient clinical programs, projects and Clinic initiatives from early childhood through young adults.   Participates in program development, professional activities, research and special projects, grant writing and management.  Responsible for program decision-making as well as collaboration with other State and community agencies.

KEY RESPONSIBILITIES:

The essential functions of this position, include, but are not limited to:

• Provide leadership and strategic planning for the Agency and identify opportunities for departmental improvements to optimize outcomes

• Provide clinical/ administrative supervision, personnel management, leadership in groups, specialized teams and agency committees

• Establishing and managing staffing and case load productivity expectations for effective delivery of services

• Collaborate with the Finance team to ensure program monitoring, sustainability, and achievement of financial goals 

• Interpreting policy to staff, handling personnel matters, processing requests for paid time off

• Implementing and evaluating procedures and standards of job performance 

• Partner with Quality Management team on quality/ performance improvement initiatives and models of best practice.  Identifies and recommends improvement opportunities.  

• Overseeing program expenditures and assisting in development of  budgets

• Collaborate with Research staff on program, Clinic outcomes/ impact

• Communicate the direction, vision and values of the Agency

• Actively participate, plan, and/or lead agency meetings

• Maintain current knowledge of governmental regulations, contractual issues and third- party payor requirements to assure departmental compliance

• Ensure coverage is provided for all positions within the programs to respond to crisis situations

• Providing appropriate in-service training to staff and others as needed

• Overseeing the maintenance, and authorizing the release, of confidential clinical records

• Functioning as liaison between Clinic and community agencies, schools, community resources

• Compiling and submitting required state and agency reports, statistical summaries in a timely and prescribed fashion

• Performing related and appropriate duties as directed

EDUCATION AND EXPERIENCE:

• Licensed Behavioral Health Professional with a minimum of 8 years’ experience successfully leading and directing the work of others

COMPETENCIES:

Must demonstrate the following competencies:

• Diversity and Inclusion:
  Foster an environment in which all members of the Clifford Beers community, from staff to partners and clients, are treated equitably and are able to contribute fully and meaningfully to the mission of Clifford Beers.  Employees must make every effort to:

• Treat others with respect

• Practice cultural humility

• Elicit and welcome different points of view

• Integrity:
  Act ethically with honesty and consistency regardless of the situation.  Employees must make every effort to:

• Be accountable for his or her own actions

• Make decisions based on what is better for the families and employees

• Build and maintain trust among co-workers and our families

• Uphold honesty in all actions 

• Excellence:
  Commitment to deliver outstanding practices in both managing the organization, service delivery, and collaborating with partners.  Employees must make every effort to:

• Utilize data and research to provide the highest quality of care 

• Regularly participate in professional development to stay abreast of most recent and progressive practices

• Promote continuous quality assessment and improvement

• Communication:
  The ability to express oneself clearly and professionally both in writing, conversations, and in nonverbal communication with others.  Employees must make every effort to:
   

• Oral Communication

• Speak clearly and in an organized manner that can be easily understood

• Express ideas concisely and respectfully

• Summarize or paraphrase his/her understanding of what others have said to verify understanding and prevent miscommunication

• Hold herself or himself accountable for pitch, speed, tone and volume of voice while speaking

• Show understanding of professional and cultural implications of body posture, stance, gestures, proximity to listener, facial expressions and appearance

• Written Communication

• Write clear and concise sentences devoid of grammatical and spelling errors

• Tailor writing style to the audience of the message

• Write in a respectful and tactful manner

SKILLS:

• Ability to clearly convey information through a variety of channels to individuals or groups in a manner that engages the audience and helps them understand and retain the message

• Demonstrated ability to allocate decision making authority and/or task responsibility to appropriate others to maximize the organization’s and individual’s effectiveness

• Demonstrated ability to guide others in accomplishing work tasks

• Ability to use appropriate methods and a flexible communication style to help build a cohesive team

• Strong clinical and interpersonal skills

• Demonstrated knowledge of an interest in program development and evidence-based practice

• Demonstrated proficiency with standard office and electronic health records

REQUIREMENTS:

• Valid driver’s license and reliable transportation

TRAVEL:

• This role may require travel throughout the State of Connecticut.  

PHYSICAL ABILITIES:

• 20 % of the time is spent making repetitive motions

• 50 % of the time spent sitting

• 10 % walking, bending, standing, stooping, crouching or kneeling

• 20 % of the time is spent using hands to type, write, or use controls

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

ENVIRONMENTAL CONDITIONS

• Indoors, Environmentally controlled

• Close Physical Proximity to coworkers

Salary : $90,000 - $125,000