Security Lead Officer/Corporal

POSITION SUMMARY: Carry out Security duties during assigned shifts to protect Guests, Team Members, Vendors, and Casino property while providing excellent Guest service. Ensure compliance with all Tribal, State, Federal, and Casino regulations and policies.

ESSENTIAL DUTIES:

• Protect an assigned area, including observing and reporting unusual, dangerous, illegal or suspicious activities.
• Perform Supervisor duties, as required.
• Thoroughly and accurately write reports of internal, illegal or injury related matters, escorts of money, and other important documentation as required.
• Patrol assigned work areas and assist Guests and other Team Members as needed.
• Ensure all policies and procedures are implemented, as required.
• Routinely practice observation of area and people for safety and security, report potential concerns to appropriate individuals for proper resolution.
• Safely operate company vehicles when directed to do so.
• Responsible for facilitating department required on-the-job training as required.
• Plan and administer the on-the job training program.
• Respond to emergency incidents in a professional and timely manner, de-escalate tense situations with Guests and Team Members, and ensure proper and appropriate handling by CCCH and adequate documentation is recorded.
• Security Lead Officers and above are strongly encouraged to improve annually in leadership, supervisory and security skills.  This may be completed through in-house development courses, outside courses or documented self-development courses.  
• Perform all duties of the Security Officer III.
• Perform other duties as assigned.

QUALIFICATIONS (Indicate if Qualification is Required or Preferred):

Opportunities for Internships, Apprenticeships, and Coordinated Work Study programs may be available in lieu of formal education and work experience requirements for this position for enrolled members of the Yavapai-Apache Nation.

1. Required Education: HS DIPLOMA   Preferred Education: N/A
2. Work Experience:
   1. Minimum 6 months’ experience in Security and/or Law Enforcement, or Military in the past 5 years or any combination thereof.
   2. 1 years’ experience in Security preferred.
3. Knowledge, Skills, and Abilities:
   1. Must possess excellent communication (written and verbal) skills, organizational, and planning skills.
   2. Must possess the ability to make sound judgments in stressful situations with or without full information.
   3. Must be able to work effectively in a fast-paced, high-stress environment.
   4. Must be computer literate in Microsoft products.
4. Professional Licenses & Certifications Requirements:
   1. Must be able to pass a Title 4 background check per ARS 4-112.G (12)
   2. Must be certified in CPR/First Aid license within 180 days of hire and maintain.
5. Must be 18 years old and be available for all shifts, including weekends and holidays.
6. Must be eligible to work in the U.S. and pass a drug test and background check for an AZ Gaming License.
7. Must adhere to all Cliff Castle Casino Hotel policies and procedures.
8. Must be committed to providing exceptional guest service through a welcoming, friendly, and professional environment. Aim to exceed guest expectations with attentive, personalized service and prompt responses and resolution.

Salary : $18