What are the responsibilities and job description for the Front Desk Receptionist position at Cliantha Research?
Cliantha Research – North America, is looking for a pleasant bi-lingual (Spanish and English) Front Desk Receptionist for our St. Petersburg location to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will be bi-lingual (Spanish and English) and have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.
The Front Desk Receptionist responsibilities include:
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests
- Answer questions and address complaint
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Take up other duties as assigned
What you’ll bring:
To perform this role successfully, an individual must have:
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. printer etc.)
- Proficient in English and Spanish (oral and written) bilingual is a must!
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- High School diploma; or equivalent GED
Why Cliantha?
Cliantha is on the cutting edge of clinical trials. If you are interested in being part of the next breakthrough in clinical trial research, then we are looking for you!.
About Us
Cliantha Research is a full-service Clinical Research Organization (CRO) that provides comprehensive and integrated offerings in Early Phase, Late Phase, Respiratory, Dermatology, Consumer Research, Research Lab, IVRT, Biometrics, Pharmacovigilance & Medical Services, and Environmental Exposure Chambers (EECs).
Cliantha Research is headquartered in Ahmedabad India and has expanded its domestic presence with 5 regional offices & international presence with offices in USA (Florida), Canada (Mississauga, Winnipeg & Scarborough) & Europe (Portugal).
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $16