Admissions Coordinator

Purpose 

Under general supervision, The Admissions Coordinator is the primary point of contact for the Admissions Office and on campus activities hosted by admissions at Cleveland University-Kansas City. 

Essential Job Responsibilities 

• Serves as the initial contact person for the admissions office in person telephone, and mail, while managing the calls for the University toll free phone line 

• Analyzes the needs for each caller or visitor and follows through accordingly answering questions, providing appropriate forms, or providing a referral to the appropriate person or department. 

• Updates and maintains marketing materials on campus and at on campus events such as President’s Banquet, Chamber of Commerce meetings, and other activities 

• Develops and fosters relationships with students and parents via phone, email, or campus visits 

• Greets walk-in and scheduled admissions appointments  

• Maintains general knowledge of college activities, programs, and requirements. 

• Assists with direct mail, telephone and email follow-up with student prospects and applicants. 

• Attends meetings, conferences, and workshops to stay updated on issues relating to admissions; attends college meetings and serves on college committees as needed 

• Works to stay within the admissions budget parameters for office supplies and marketing materials 

• Supervises student workers and assists with Campus Ambassador management. 

• Works closely with college personnel, including faculty, counseling, and student services staff to ably communicate college programs, admissions requirements, financial assistance, and other essential information to interested parties 

• Operates within the CRM and SIS technologies to support the admissions advisors and recruiters with mailings, informational packets, tours and visits, and other daily functions required within those systems 

• Manages hotel stays, tracking, budgeting and invoicing 

• Assists with Alumni address updates via HubSpot Companies 

• Manages the office supplies inventory, the marketing material inventory, and the kitchen supply inventory 

• Assist with the onboarding of new admissions employees 

• Ability to create a welcoming atmosphere for the team and prospective guests, handling guest and team interactions with positivity, and ensuring excellent first impressions and seamless office flow for all parties 

• Performs other related tasks as required 

MINIMUM QUALIFICATIONS 

• Associate's degree 

• One to three years of related experience, or a combination of education and experience commensurate with the requirements of this position 

• Excellent written and oral communication skills. 

• Strong word processing, data entry and proficiency with information systems 

• Demonstrated ability to communicate effectively and positively with prospective students, parents, staff, administration and other individuals in either individual or group settings. 

PREFERRED QUALIFICATIONS 

• Bachelor’s Degree 

• Experience with Higher Education or Chiropractic  

ADDENDUM TO POSITION DESCRIPTION 

Cleveland University-Kansas City does not discriminate with regard to applicants or employees on the basis of race, color, religion, age, sex, national origin, ancestry, marital status, veteran status, or any other status protected by law.  Cleveland University-Kansas City does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodations when necessary.  The following are essential abilities and physical requirements for all positions at the University. 

• Ability to communicate effectively with others. 

• Ability to work cooperatively with colleagues and supervisory staff. 

• May be exposed to short, intermittent and/or prolonged periods of sitting and/or standing in performance of job duties. 

• May be required to accomplish job duties using various types of equipment/supplies to include, but not limited to, pens, pencils, calculators, computer keyboards, telephones, etc. 

• May be exposed to prolonged periods of computer usage. 

• May be required to be available outside of normal business hours. 

• May be required to transport oneself to other campus offices, conference rooms, and, on occasion, to off-campus sites to attend meetings, conferences, workshops, seminars, etc. 

Institutional Vision 

The Cleveland vision is to be recognized and respected as a leader in health promotion. 

Institutional Mission 

Cleveland University-Kansas City educates and develops leaders in health promotion.  

Institutional Core Values 

Integrity/Accountability – Collaboration/Teamwork – Excellence/Service 
Health/Well-being – Diversity/Respect – Innovation/Creativity