What are the responsibilities and job description for the Manager, Residential Facilities position at Cleveland State University?
Job Summary
Ensures residential communities meet Cleveland State University (CSU) standards for cleanliness, appearance, safety, and overall functionality for the health, well-being, and success of CSU residential students. Oversees and ensures completion of work orders generated from resident requests for service, as well as preventative maintenance of the residential communities. Oversees and manages all aspects of room and building turnover processes. Develops and implements operational standards for cleanliness, readiness, and overall appearance of the community. Manages operational budget including procurement and vendor relationships for repair, maintenance, and capital expenses. Performs other functionally related duties as assigned.
Minimum Qualifications
Ensures residential communities meet Cleveland State University (CSU) standards for cleanliness, appearance, safety, and overall functionality for the health, well-being, and success of CSU residential students. Oversees and ensures completion of work orders generated from resident requests for service, as well as preventative maintenance of the residential communities. Oversees and manages all aspects of room and building turnover processes. Develops and implements operational standards for cleanliness, readiness, and overall appearance of the community. Manages operational budget including procurement and vendor relationships for repair, maintenance, and capital expenses. Performs other functionally related duties as assigned.
Minimum Qualifications
- Bachelor’s degree preferably in business administration, facilities management, public administration, construction management, or a related field.
- Four (4) years of progressively responsible management experience in residential facilities management, residence life and housing, property management, or related operational services with increasing levels of responsibility that include facilities management, crisis management, and financial and budget management.
- Experience using housing or property management and work order management systems.
- Leadership experience.
- Related work experience may be substituted for education requirement. One (1) year of related work experience can be substituted for one (1) year of education. For example, a candidate with a high school diploma, GED or state recognized equivalent and eight (8) years of related work experience can be eligible to apply.
- Ability to work second shift, weekends, and on call-hours as required.
- Valid driver’s license and ability to establish and maintain driver eligibility under CSU’s Driving and Motor Vehicle Policy.