Manufacturing Quality Manager (ISO 9001 / HVAC / Industrial)

Cleveland Controls designs and manufactures precision pressure switches and air sensing solutions used in HVAC and industrial equipment worldwide.

We are looking for a hands-on Quality Manager to lead our ISO 9001 Quality Management System and drive continuous improvement in a precision manufacturing environment.

This role is ideal for someone who enjoys owning the full quality function—from customer and supplier quality to internal process improvement—while working closely with engineering and operations.

Starting Salary: $100,000.00 annually

Key Responsibilities

Quality Systems & Compliance

• Lead and maintain the ISO 9001 Quality Management System (QMS)
• Ensure compliance with customer specifications and regulatory requirements
• Lead internal audits and external certification audits

Product & Process Quality

• Establish quality standards for precision-manufactured components and assemblies
• Develop inspection strategies for incoming, in-process, and final product verification
• Drive corrective and preventive actions (CAPA) and root cause investigations

Customer Quality

• Serve as the primary contact for customer quality concerns and corrective actions
• Lead structured problem-solving using 8D, 5 Why, and Fishbone analysis
• Support customer audits, PPAPs, FAIs, and product qualification activities

Supplier Quality

• Manage supplier qualification, performance monitoring, and corrective actions
• Conduct supplier audits and support supplier development initiatives

Continuous Improvement

• Lead initiatives to reduce scrap, defects, and process variation
• Apply quality tools, including SPC, PFMEA, control plans, and process capability analysis
• Support Lean and Six Sigma initiatives across manufacturing

Leadership

• Lead and develop the quality team, including engineers, technicians, and inspectors
• Provide training on quality standards and procedures
• Promote a culture of quality, accountability, and operational excellence

Qualifications

Education & Experience

• Bachelor’s degree in Quality, Manufacturing, Mechanical, or Industrial Engineering, or equivalent experience
• 5–10 years of manufacturing quality experience
• Experience managing or supporting ISO 9001 quality systems
• Experience in electromechanical, HVAC, controls, industrial components, or precision manufacturing environments preferred

Technical Skills

• Root cause analysis and structured problem solving
• Statistical quality methods and SPC
• Quality audits and regulatory compliance
• Cross-functional leadership and strong communication skills

Preferred Certifications

• ASQ Certified Quality Manager (CMQ/OE) or Certified Quality Engineer (CQE)
• Six Sigma Green Belt or Black Belt
• ISO 9001 Lead Auditor

Quality Metrics Experience

Experience managing KPIs such as:

• Customer PPM
• Internal scrap/defect rate
• Supplier quality performance
• Corrective action effectiveness
• Cost of Poor Quality (COPQ)

Benefits

• Medical, Dental, Vision, and Life Insurance
• FSA / HSA and Employee Assistance Program
• Paid holidays, vacation, and PTO
• 401(k) retirement plan