What are the responsibilities and job description for the Critical Care Transport Communications Coordinator - Ambulance Dispatcher position at Cleveland Clinic?
Join Cleveland Clinic Tradition Hospital’s team of caregivers that provide top-quality patient care to the Port St. Lucie area. Opening its doors in 2013 and expanding in 2017, this state-of-the-art acute care facility has 177 patient rooms and offers a wide variety of services to meet community needs. Here, you will be supported as you follow your dreams and find where you belong, here at Tradition Hospital.
As a Critical Care Transport Communications Coordinator, you will process incoming and outgoing communications in the Critical Care Dispatch office while monitoring GPS, Epic, Fleetmatics, phones, local EMS, traffic and weather conditions. While you may not interact with patients directly, your efforts will ensure they receive the attention they need and make a lasting difference in their lives. You will also have the opportunity to explore educational development courses and advanced positions at Cleveland Clinic, such as the Communications Lead role.
A caregiver in this position works an average of 3 12-hour shifts per week, Monday-Friday, from 7:00PM – 7:00AM or 7:00AM – 7:00PM, including some weekends and holidays.
A caregiver who excels in this role will:
Receive records, assess urgency and respond to all requests for transport.
Receive, coordinate, schedule and communicate all transportation arrangements to parties involved.
Process requests for classified data of employees, patients and the public.
Perform clerical functions in the CCT Dispatch Center.
Minimum qualifications for the ideal future caregiver include:
High School Diploma or GED
Two years of experience in a high-volume communications center, PBX operator or public or private law enforcement/security agency
Knowledge of medical terminology
Physical Requirements:
Work requires extensive sitting and dexterity to perform work on a PC.
Able to multi-task, utilize phone etiquette and provide appropriate communication to team members in the field
Normal or corrected vision and frequent twisting and turning to perform functions. Should be able to lift 40lbs to move, lift and shelve various supplies and equipment.
Personal Protective Equipment:
Follows Standard Precautions using personal protective equipment as required for procedures.
Pay Range
Minimum hourly: $19.50
Maximum hourly: $19.50
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
Salary : $1,000 - $1,000,000