Rental Operations Specialist

Cleveland Brothers, the largest Cat® dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a high energy Rental Operations Specialist.

Are you ready to embark on an opportunity to take your career to the next level? We're seeking a Rental Operations Specialist to support our team of Rental Coordinators and Yard Attendants and help them provide a best-in-class customer experience.

Position Summary:

The primary focus of the Rental Operations Specialist is to Manage, provide training and support of the frontline Rental Coordinators and Yard Attendants while ensuring that all required job functions are being performed correctly and in a timely manner. This regional role demands a team approach, an attention to detail and a high level of organizational ability.

Primary Responsibilities:

• Execute daily Rental Administrative functions
• Ensure proper shipping & receiving documentation
• Assist in performing monthly inventory scan & reconciliation
• Provide training for new Rental Coordinators and Yard Attendants
• Act as subject matter expert for Rental Process
• Provide after-hours support to meet customer needs
• Frequent travel is required to support business operations
• Collaborate seamlessly with other peers and cross-functional departments. Monitoring performance including quarterly check-ins and year-end reviews including identifying and addressing performance issues.
• Communication driver acting as a link between staff and upper management, reporting on progress, challenges, and results.

Skills / Knowledge / Qualifications:

• Rental Operations experience in construction equipment.
• Excel in a fast paced environment visiting branches in the territory daily.
• Exceptional communication and organizational skills.
• Outstanding interpersonal skills, fostering effective collaboration with colleagues.
• Proficient in multitasking and prioritizing responsibilities.
• Strong reasoning and decision-making abilities.
• Possess a valid driver's license with an acceptable driving record.
• Practical experience using Word, Excel, and PowerPoint programs.
• Bachelor's degree preferred, or an equivalent combination of experience and education.

Why Join the Cleveland Brothers Team:

• Market Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.
• Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company.
• Stability – Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.

If you are a Operations or Logistics professional with a track record in Rental and possess the drive to grow in your career we invite you to apply. This role offers an opportunity to contribute to the strategic growth of our organization while collaborating with a high performing team. Your commitment to excellence will be rewarded with a challenging and fulfilling career. Apply now to be part of our success story!

About Us: For nearly 80 years, Cleveland Brothers Equipment Co., Inc. has proudly served as the exclusive Cat® dealer for western, central, and northeastern Pennsylvania, northern West Virginia, and western Maryland. Since 1948, we've built a legacy as a trusted partner in the construction, mining, forestry, and agricultural sectors.

From our 30 locations, we deliver comprehensive solutions, including high-quality new, used, and rental equipment, genuine parts, and expert service.

Beyond our extensive machinery offerings, we provide diverse solutions, such as industrial engines and generators all supported by our knowledgeable team of professionals.

At Cleveland Brothers, we're more than a dealer; we're your dedicated partner committed to helping you achieve your goals. Discover how we can support your operations at www.ClevelandBrothers.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.