What are the responsibilities and job description for the Information Technology Asset Manager position at Clevanoo LLC?
IT Asset Manager
New York, NY
6-12 Months Contract
The person in this position will provide hardware/software and administrative support and assist with some limited IT technical support duties. Some of the duties of the position will include updating and maintaining the company's Asset Management system, leading the onboarding and off-boarding process of the company's staff, manage the company's IT equipment relinquishment process, along with other administrative tasks
.Responsibilities
:• Manage the IT Onboarding and Offboarding process of staf
f• Manage and maintain the integrity of the IT asset management syste
m• Track and follow up on open IT support requests with partner agencie
s• Manage the E-Waste disposal process for IT equipmen
t• Assist in the management of user accounts, profiles, and privileges in various tool
s• Manage printer/copier and supply request
s• Respond timely to assigned service-desk ticket
s• Manage and track consumable IT equipmen
t• Perform inventory sweeps of IT equipment as neede
d• Assist the IT support team in a very limited capacit
y• Generate monthly and ad-hoc inventory reports for the Senior Director of I
T• Data entry require
d• Travel to other work sites when require
d• Perform special projects and initiatives as assigne
d• Other duties and responsibilities as require
d
Preferred Skil
ls• 2 years of IT asset management or computer inventory experien
ce• 2 year experience service desk functions and operatio
ns• 2 years computer hardware experien
ce• 2 years Microsoft Office experience (focus on Exce
l)• Working knowledge of Service Now (desire
d)• Working knowledge of Jira (desire
d)• Working knowledge of Google Workspace (desire
d)• Working knowledge of Snipe-IT (desire
d)• Strong problem-solving skil
ls• Exceptional written and oral communication skil
ls• Strong documentation skil
ls• Ability to effectively prioritize and execute tasks in a high-pressure environme
nt• Strong attention to detail for data ent
ry• Strong customer service experience and skills; courteous telephone mann
er• Ability to lift 25 poun
ds• Ability to use a hand truck to move heavy boxes up to a weight of 50 pound
s.
Work Schedule: Monday - Friday, 9:00am-5:0
0pmWork Location – 165 E. 127th St. 5th flr. New York,