Senior Project Manager (Strategic Delivery & Transformation) (Onsite - Local to Minneapolis)

Role Overview

• We are seeking a high-impact Senior Project Manager who thrives in ambiguous environments, can navigate complex stakeholder landscapes, and operates as a self-starter with minimal supervision. This role requires an individual who can bring clarity to uncertainty, drive outcomes end-to-end, and influence without authority across diverse teams.

Key Responsibilities

1. Delivery Leadership

• Own end-to-end project/program delivery across multiple workstreams
• Translate ambiguous business objectives into structured execution plans
• Drive delivery with strong focus on timelines, quality, risk, and business outcomes
• Ensure measurable outcomes aligned with strategic goals

2. Stakeholder Management

• Manage and influence senior, difficult, and cross-functional stakeholders (internal & external)
• Act as a trusted advisor to leadership, ensuring alignment and transparency
• Navigate conflicts, resolve escalations, and maintain stakeholder confidence under pressure

3. Operating in Ambiguity

• Define structure, governance, and priorities where processes are not well-defined
• Bring clarity to uncertain requirements and evolving scope
• Make informed decisions with incomplete data, balancing speed and risk

4. Self-Driven Execution

• Operate independently with minimal direction or handholding
• Proactively identify gaps, risks, and opportunities
• Drive initiatives from concept to closure without dependency on constant oversight

5. Governance & Risk Management

• Establish robust governance frameworks and reporting mechanisms
• Identify, assess, and mitigate delivery, operational, and stakeholder risks
• Drive accountability across teams with clear ownership and metrics

6. Cross-Functional Coordination

• Collaborate across business, IT, vendors, and third-party partners
• Align diverse teams toward a common delivery objective
• Ensure seamless coordination across global and distributed teams

Required Skills & Experience

• 12 years of experience in Project/Program Management (IT/Transformation environments preferred)
• Proven track record managing high-complexity, multi-stakeholder initiatives
• Strong experience working in ambiguous, fast-changing environments
• Exceptional stakeholder management and influencing skills (including senior leadership)
• Demonstrated ability to handle difficult conversations and drive outcomes
• Strong decision-making ability under uncertainty
• Experience driving large-scale transformations / ASM / AMS / Digital / IT delivery programs

Key Competencies

• Self-Starter Mindset: Proactive, ownership-driven, doesn’t wait for direction
• Resilience: Comfortable dealing with ambiguity, pressure, and setbacks
• Executive Communication: Crisp, structured messaging for leadership audiences
• Problem Solving: Break down complex problems into actionable plans
• Influence Without Authority: Ability to align diverse stakeholders
• Accountability: Outcome-focused, not activity-driven

Preferred Qualifications

• Experience in global delivery models (onsite–offshore)
• Exposure to enterprise transformations / BOTT / large deal transitions
• Strong understanding of ITSM, Agile, or hybrid delivery models
• PMP / PRINCE2 / Agile certifications (nice to have)

Outcome Expectations

• Brings order to chaos and drives clarity in complex engagements
• Successfully delivers programs with minimal supervision
• Builds strong stakeholder trust, even in challenging environments
• Consistently delivers on-time, within scope, and with measurable business impact

“Cleo Consulting is an equal opportunity employer (Minorities/Women/Veterans/Disabled)”