What are the responsibilities and job description for the Senior Sales Operations Manager position at Clemens Family Corporation?
Senior Sales Operations Manager
Hatfield, PA - Onsite
Why Join Clemens Food Group?
At Clemens, we believe in doing business the right way—with integrity, collaboration, and accountability. As a family-owned food company with over a century of heritage, we’re committed to feeding families while creating meaningful opportunities for our people to grow and thrive.
The Impact You’ll Make
As the Senior Manager of Sales Operations, you’ll lead the modernization of our sales infrastructure. From CRM adoption to sales process design and analytics, your work will directly accelerate growth across all sales channels. You’ll empower teams with the tools, insights, and training they need to succeed in a fast-paced, competitive market.
What You’ll Do
- Lead development and delivery of CFG Sales Training Programs
- Own our CRM strategy, implementation, and adoption
- Drive integration of SAP with SalesOps workflows in partnership with IT
- Design scorecards, dashboards, and training programs that elevate execution
- Lead process improvement initiatives to reduce sales cycle time and boost productivity
- Serve as a strategic partner to Sales, Marketing, and Customer Solutions teams
What Makes This Role Exciting?
- Visibility across all commercial operations—without the red tape
- Autonomy to design, build, and lead initiatives from scratch
- A culture that celebrates continuous improvement and real impact
- Ability to influence company-wide sales practices with data and strategy
What We’re Looking For
- A sales operations expert with 8 years in CPG, food, or manufacturing
- Proven success in CRM administration, analytics, and cross-functional leadership
- Strong project manager who thrives in ambiguity and brings order to chaos
- Sharp communicator who can coach, influence, and train without formal authority
Skills & Mindset
- Analytical and systems-minded, yet collaborative and pragmatic
- Thrives with high autonomy and ownership; driven by outcomes
- Motivated by results and influence
Your Future at Clemens
This is a career-defining role with visibility to senior leadership and the opportunity to shape our sales engine. Whether you're scaling systems or scaling people, you’ll be part of something that matters—building a smarter, stronger, more agile commercial function.