What are the responsibilities and job description for the Customer Service Representative position at Clegg's Pest Control?
Do you have extraordinary customer service experience? Can you work in a fast-paced environment? Do you value professionalism and punctuality? Are you an outgoing, friendly person who answers the phone with a smile? If you answered “yes” to these questions, then you could be a candidate for Customer Service Rep!
Position Responsibilities:
- Handle inbound calls from new and existing customers regarding scheduling, billing, service concerns, and general inquiries.
- Answering incoming calls, email, and on-line chat while providing first level support and guidance to our clients.
- Scheduling appointments and creating leads.
- Must have a passion for working with people and providing excellent customer service.
- Ideal candidate must enjoy a challenging, fast-paced, environment that requires multi-tasking and problem-solving.
Position Requirements:
- Must have 2 years Customer Service experience within a call center environment
- Customer service experience with strong verbal, written, and interpersonal communication skills
- Demonstrated ability to stay organized and successfully multi-task in a fast-paced environment.
- Strong attention to detail and time management skills
- Adaptability is a must, as well as the ability to accept and implement feedback effectively
- A quick learner who takes initiative in becoming proficient at new skills
- Positive attitude and dedication to team success
- Consistent on time attendance
- Must pass Criminal Background Check and Drug Screening
Job Type: Full-time
Hours: Monday-Friday 8:00am-5:00pm
One Saturday per month 8:00am-12:00pm
Pay: Starting pay is $15.00 per hour commission after 30-60 days of training
Benefits:
- Medical, Dental and Vision after 60 days
- Company paid Life Insurance
- Paid vacation, holidays and sick days
- Short & Long Term Disability
- 401(k) Retirement Plan with company matching funds
******Recruiters, please don't contact this job poster. Please do not contact us with unsolicited services or offers*****
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Experience:
- Customer service: 2 years (Required)
- office clerical: 2 years (Required)
- Computer skills: 2 years (Required)
- Call center: 2 years (Required)
Work Location: In person
Salary : $15