Associate ServiceNow Administrator

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, You Will Enjoy

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career
  
  

Job Description

We are looking for a talented individual…

To join our team as a ServiceNow Associate Administrator, a junior role that performs the day-to-day administration of the platform. They maintain the stability and usability of the platform, manage support for incidents, problems and requests, provide support and training to end users and assist with administration and configuration of the ServiceNow platform.

For this opportunity, you will…

• ServiceNow Platform Troubleshooting: Work with key stakeholders that identify functional issues with the SN platform and remediate in a timely manner. This includes the ability to understand and remediate issues with Business Rules, Client Scripts, UI Policies, Workflows, Access Controls (ACL’s), etc
• ServiceNow Portal: Manage the service catalog and troubleshooting catalog items as needed.
• ServiceNow user training: Assist end users with training of the use of the Service Portal and/or knowledge. This includes any search related, performance or general portal use issues.
• ServiceNow Platform Performance Monitoring: Monitor the health, administration, usage, and overall compliance of ServiceNow platform. This includes continually testing modules with standardized checklists to determine platform efficiency and escalate where needed.
  
  

In this exciting career opportunity, you will have…

• CSA certification preferred
• Experience with Java Script
  
  

Compensation Range

Currency

Type

Salary

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.