What are the responsibilities and job description for the Veterinary Receptionist/Assistant position at Clear Falls Animal Hospital?
Job Summary
Join our dynamic veterinary team as a Veterinary Receptionist, where your energetic and compassionate approach will be the first point of contact for pet owners and their beloved animals. In this vital role, you will manage front desk operations, coordinate appointments, and ensure a seamless experience for clients and their pets. Your enthusiasm, organizational skills, and commitment to exceptional customer service will help foster a welcoming environment while supporting the veterinary team with administrative and clinical coordination.
While this position is primarily reception-focused, candidates with previous veterinary assistant or veterinary technician experience, or those with the skills and willingness to assist with patient care when needed, are strongly preferred. The ability to support both front office operations and clinical staff is a valuable asset in our fast-paced, collaborative practice.
This paid position offers an exciting opportunity to be part of a passionate team dedicated to providing outstanding animal health care and exceptional client service.
Responsibilities
- Greet clients warmly, answer inquiries, and schedule appointments with efficiency and professionalism
- Manage medical records, client communications, and appointment bookings using veterinary software systems
- Collect payments, process insurance claims, and handle medical collections accurately and ethically
- Assist with animal handling, restraint, and basic animal husbandry to support veterinary procedures when needed
- Maintain cleanliness and organization at the front desk and reception area to ensure a professional environment
- Support veterinary staff with administrative tasks such as filing, and lab sample processing
- Communicate clearly with clients regarding pet care instructions, surgery preparations, or follow-up care details
Skills
- Strong knowledge of veterinary terminology, medical-surgical procedures, and companion animal medicine
- Experience with veterinary software platforms and Microsoft Office applications for record keeping and communication
- Excellent customer service skills with the ability to handle sensitive situations professionally
- Ability to perform animal restraint safely using proper techniques; dog handling experience preferred
- Effective communication skills for client interaction and team collaboration in a fast-paced environment
Embark on a rewarding career where your dedication to animal care meets exceptional customer service. Join us in making a difference in the lives of pets and their owners every day!
Pay: $14.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Uniform allowance
Work Location: In person
Salary : $14 - $17