Call Center Representative

Company Description

CleanSpace specializes in providing fully integrated design build cleanroom solutions, supporting pharma, biotech, and high-tech companies from concept through commercialization. Our services extend beyond modular wall construction, ensuring risk-managed design, efficient validation, and operational readiness for facilities. We streamline the entire process, from facility design to turnkey construction, compliance validation, and ongoing maintenance. Based on our commitment to reducing delays and ensuring compliance, we serve as a trusted partner to our clients, delivering faster, more economical, and production-ready solutions.

This is not a typical call center role. You are the first impression of a company that builds high performance cleanroom environments for leading industries. We are building the front line of growth for a modern design build company shaping the future of cleanroom environments. If you are polished, professional, and know how to create real conversations, not just make calls, this is where you stand out.

What You Will Do:

Make outbound calls to prospective clients nationwide (various time zones)

Follow a structured script while keeping conversations natural and engaging

Ask thoughtful questions and guide discussions with confidence

Set qualified appointments and/or generate requests for quotes

Represent the company with professionalism and polish in every interaction

What We Are Looking For:

Charismatic and well-spoken with a strong phone presence

Professional, polite, and well mannered

Reliable and punctual with consistent attendance

Coachable and able to quickly learn scripts and responses

Comfortable speaking with business professionals and decision makers

Schedule

Monday through Friday

9:30 AM to 2:30 PM

Doylestown, PA 18902

In-person Office Setting

Pay: $18-22/hr depending on experience

Added Incentive

Monthly financial bonus / commission plan

You are not just making calls. You are opening doors to real projects and real business relationships.

If you can turn a conversation into an opportunity, we want to hear from you.

Qualifications

• Strong verbal and written communication skills, with the ability to handle customer inquiries professionally
• Proficient in active listening and problem-solving to address and resolve customer issues effectively
• Experience using customer relationship management (CRM) systems and handling data entry with accuracy
• Ability to manage time efficiently, multitask, and meet performance targets in a fast-paced environment
• Experience in customer service or call center roles; a background in the pharmaceutical or biotech industries is a plus
• High school diploma or equivalent required; additional education or certifications are a bonus
• Strong collaborative skills and a commitment to delivering excellent service
• Ability to work both independently and in a team, with adaptability for a hybrid work environment