Shift Supervisor

Clean Tech Job Description 

Job Title:   Shift Supervisor

Department:   Service

Reports to:       Site Manager

FLSA Status:    Non-Exempt 

Position Summary / Job Scope

If you like to ensure equipment works better, this is the role for you. As a Shift Supervisor, you’ll work at customer sites where you are the face of Pfeiffer Vacuum - Clean Tech and an integral part of a vibrant and diverse team.

We train our Field Service Teams to support the technology that the world relies on to ensure clean air. You are a steward of the environment when Centrotherm - Clean Tech Abatement Systems perform to their potential. You’ll oversee a team of field service FST’s to ensure our global customers experience a motivated, talented and engaged customer service experience with installation, maintenance and upgrades of their Centrotherm equipment, delivering world-class support for multi-million-dollar production systems. 

Minimum Knowledge and Skills

This position will be compensated on an hourly (non-exempt) basis. You must possess the minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Experience would be obtained through a combination of prior education level classes, and current level school classes, projects, research, and relevant previous job and/or internship experience. The following skills are valued for success:

• Excellent written and verbal communication skills 
• Ability to interact with customers and stakeholders within a diverse organization.
• Role modeling safety and attention to detail in following procedural requirements related to the handling of hazardous production materials.
• Ability to read electrical and mechanical schematics.
• Clear and effective written/verbal communications skills, with an emphasis on documenting details.
• Proficiency in the Microsoft Office suite (Excel, Word and PowerPoint).
• Basic mechanical aptitude and knowledge in any of the following: pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Knowledge of hand tools and proper usage, including a digital multimeter.
• Personal focus on safety for the individual and those around them.

Essential Functions and Major Responsibilities

((An * denotes duties or responsibilities judged to be "secondary functions" in terms of the American with Disabilities Act or ADA) 

Preferred Qualifications:

• Experience supporting Tier 1 Semiconductor companies strongly desired

Minimum and Preferred Education/Training/Experience

• Very strong verbal and written communication skills
• Proven Field Service experience with technical products (5 years desired)
• Semiconductor industry/process knowledge strongly desired
• Direct experience managing 24x7 field support teams supporting technical products
• Technical degree, certification, or equivalent experience
• Experience in Mechanical and/or Electrical systems
• Strong troubleshooting and problem-solving skills
• Desire in developing and maintaining a great team
• Ability to work flexible shifts and to adapt to changing work schedules 

Physical Requirements and Working Conditions 

Must be able to:

• Periodically work in an environment with chemicals and gasses, wearing coveralls, hoods, booties, safety glasses, and gloves.
• Work a compressed work week as assigned, including night shift alternating between 4 and 3, 12 hour shifts per week.
• Travel may be required within the United States as well as internationally. Less than 20%.

Benefits include:  Medical, Dental, Vision, 401(k) Profit Sharing, STD/LTD, Life Insurance, Vacation, Sick Pay, Holidays, EAP and more

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected class by local/state/federal laws.