What are the responsibilities and job description for the Front Desk Attendant - Concierge position at Clayton Valet?
Front Desk Attendant - Concierge
Clayton Valet is seeking Prompt, Polite, and Professional front desk attendants to work at a luxury condominium in Clayton and St. Louis City. The ideal candidate will exhibit a professional appearance and demeanor, reliability, and exceptional customer service - all while maintaining a positive attitude.
Concierge attendants are responsible for greeting all residents and visitors, maintaining relationships with building managers and tenants, controlling access to the building, and monitoring surveillance systems. Open positions start at $17-18/hr!
Concierge attendants are responsible for greeting all residents and visitors, maintaining relationships with building managers and tenants, controlling access to the building, and monitoring surveillance systems. Open positions start at $17-18/hr!
Apply today!
Compensation/Benefits:
- $17-18/hour starting
- 401(k) 4% Match - available after 3 months of employment
- Health/Vision/Dental/Life Insurance - available after working 1 year of FT hours
- PTO plan available at hire
- Holiday Pay (Time and a half for select holidays)
- Holiday bonuses
- Earned wage access available
- Weekly Pay
Shifts Available:
- Mandatory weekend availability
- 11pm - 7am
- 7pm - 4pm
- 4pm - 11pm
- Clayton, MO
- St. Louis, MO
Primary Job Responsibilities:
- Welcome all residents and guests to the property, and announce all guests to residents before providing access
- Answer front desk telephones, forward calls, and take accurate phone messages as needed
- Coordinate the entry of housekeepers and contractors per specifications from residents/tenants
- Maintain strict insurance verification for any contractor or vendor
- Validate guest parking (if applicable at your location)
- Accurately and correctly deliver newspapers to tenants (overnight attendants only)
- Monitor and coordinate dock deliveries upon arrival
- Accept and assist with deliveries, mail, packages, and dry cleaning in accordance with policy guidelines
- Maintain strict adherence to the key control policy and log in all key requests
- Maintain the daily front desk log to record all events that have occurred during the shift.
- Utilize software to complete tasks such as scanning and delivering packages (will be trained on-site)
- Carefully monitor all surveillance and report problems to the Community Manager immediately
- Respond to emergencies efficiently
- Work as a team in cooperation with others, displaying a willingness to be helpful at all times
- Make sure that all services are provided in a friendly, courteous, professional, and timely manner
- Perform other duties as assigned by management
Job Requirements:
- Must pass a drug screening and criminal background check - no felonies
- Some locations require a driver's license
- Demonstrate excellent interpersonal communication skills
- Must be proficient in English, both verbally and in writing
- High school diploma or GED
- Always maintain a professional appearance
- Strong organizational skills
- Proficient in Microsoft Office
- Must have transportation or a complete understanding of the MetroBus/MetroLink schedule
- Tattoos must be concealable
- 2 - 3 years customer service - preferred
Salary : $17 - $18