Dispatcher

Position Summary:

The Dispatcher is responsible for receiving and prioritizing all emergency and non-emergency requests for service and for dispatching appropriate service providers in a manner consistent with the mission and goals of Clay County. This is a position of critical importance for community and public safety, operating 24/7 including night, weekend, and holiday shifts.

Essential Job Functions

• Receive and process all incoming 911 and non-emergency telephone calls for Clay County.
• Dispatch emergency and non-emergency calls for multiple police departments, fire departments, ambulance services, and other emergency and non-emergency service providers in Clay County.
• Use a computer aided dispatch (CAD) system to create and maintain electronic records and logs of activity.
• Use various computer systems to monitor calls, access information, and enter information as required.
• Perform work with a high level of accuracy, concentration, attention to detail, and multi-tasking.
• Receive, transmit, and monitor multiple radio channels on a radio system.
• Maintain knowledge and skills for use of continually evolving equipment, including but not limited to computers, printers, 911 equipment, recording devices, telephones, radios, and other equipment as assigned by supervisors.
• Request, receive, and disseminate large amounts of public, private, and confidential data linked to state, federal, and local law enforcement systems through computerized terminals linked to state, federal, interstate, and local law enforcement systems, including driver and motor vehicle checks, stolen property checks, missing persons, criminal histories, and other restricted data files.
• All other duties as assigned.

Preferred Talents

• Strong communication skills both verbal and written.
• Organization and multi-tasking skills.
• Ability to carry out written or oral instructions independently.
• Strong critical thinking skills with an ability to think outside of the box when needed.
• Ability to interact positively with the public, volunteers, Board members, County staff, and state personnel.

Qualifications

• High school diploma or equivalent.
• One (1) to three (3) years of prior related experience.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to handle or feel, reach with hands or arms, climb or balance, talk or hear. The employee must regularly lift and/or move up to 15 pounds. The employee must be able to lift and/or move up to 25 pounds occasionally.

Working Environment

While performing the duties of this job, the employee will be exposed to indoor conditions. The noise level in the work environment is usually moderate.

Job Type: Full-time

Pay: From $17.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $18