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Orthodontic Financial and Insurance Coordinator

Clauss Orthodontics
Watertown, CT Full Time
POSTED ON 4/8/2026
AVAILABLE BEFORE 6/6/2026

Job Summary
We are seeking a highly organized and detail-oriented Orthodontic Financial and Insurance Coordinator to join our dynamic dental team. In this vital role, you will serve as the primary liaison between patients, insurance companies, and the practice, ensuring smooth financial operations and accurate insurance processing. Your expertise will help patients understand their treatment costs, maximize insurance benefits, and navigate billing procedures with confidence. This position offers an exciting opportunity to contribute to a positive patient experience while maintaining efficient financial workflows within a fast-paced orthodontic environment.

Duties

  • Manage all aspects of patient billing, including processing payments and posting transactions accurately
  • Verify insurance coverage, benefits, and eligibility for orthodontic treatments
  • Submit insurance claims promptly and follow up on unpaid or denied claims to ensure timely reimbursement
  • Communicate effectively with insurance providers to resolve discrepancies or issues related to orthodontic coding, orthodontic records, or billing errors
  • Assist patients in understanding their financial responsibilities, including estimating treatment costs and explaining payment plans or financing options
  • Maintain comprehensive records related to billing and insurance claims while ensuring compliance with privacy regulations
  • Stay updated on changes in orthodontic coding standards, insurance policies, and billing regulations relevant to orthodontic care

Preferred Qualifications (although willing to train the right candidate):

  • Proven experience in insurance verification, claims processing, or medical billing (preferably in an orthodontic or dental setting)
  • Familiarity with managing insurance and billing processes
  • Strong communication and customer service skills.
  • Ability to manage multiple tasks in a fast-paced environment
  • Ability to interpret complex insurance policies and explain coverage details clearly to patients
  • Detail-oriented with strong organizational skills to manage multiple claims and documentation efficiently
  • Prior experience in collections, revenue cycle management, or healthcare finance is highly desirable
  • Ability to work well independently and as part of a team
  • High school diploma or equivalent

Join our team as an Orthodontic Financial and Insurance Coordinator if you are passionate about delivering exceptional patient service while ensuring accurate financial operations. Your expertise will be instrumental in creating a seamless experience for our patients as they embark on their orthodontic journey!

Pay: From $22.00 per hour

Benefits:

  • 401(k)
  • Employee discount
  • Health insurance
  • Paid time off

Work Location: In person

Salary : $22

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