What are the responsibilities and job description for the THL Program Lead position at Clarvida?
Job Title: THL Program Lead
Locations: Memphis , Milan Tennessee
Employment Type: Full-time
Salary: $43,888
Date Posted: 04-07-2026
About The Role
The THL Program Lead, under the supervision of the Regional Program Director or Assistant Director, assists in oversight of the program and ensures client-centered care, case coordination, and resource linkage are delivered in a competent, responsible, and ethical manner. This role focuses on supervising Care Coordinators, ensuring quality service delivery, maintaining compliance with regulations, and supporting program development and performance improvement initiatives.
Responsibilities
Full-time Employees:
How To Apply
If you are an experienced leader in behavioral health with a passion for client-centered care and program oversight, click “Apply Now” to join Clarvida as a Program Lead.
About Clarvida
Clarvida’s success is built on the strength of our people and a shared commitment to improving lives and communities. We empower employees to bring their full potential to their work while delivering outcome-driven, person-centered services.
Learn more: http://www.clarvida.com/mission-vision-and-values/
See other opportunities: https://www.clarvida.com/working-at-clarvida
Equal Opportunity Employer
Clarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.
Fraud Alert
Clarvida never charges fees to apply. Official communication regarding job opportunities will only come from authorized @clarvida.com email addresses, notifications@jobvite.com, or verified LinkedIn profiles associated with Clarvida email accounts.
Keywords
Program Lead, Behavioral Health, Care Coordination, Mental Health Services, Leadership, Case Management, HEDIS, Program Oversight, Clinical Supervision, Clarvida Careers
Locations: Memphis , Milan Tennessee
Employment Type: Full-time
Salary: $43,888
Date Posted: 04-07-2026
About The Role
The THL Program Lead, under the supervision of the Regional Program Director or Assistant Director, assists in oversight of the program and ensures client-centered care, case coordination, and resource linkage are delivered in a competent, responsible, and ethical manner. This role focuses on supervising Care Coordinators, ensuring quality service delivery, maintaining compliance with regulations, and supporting program development and performance improvement initiatives.
Responsibilities
- Assess clients on intake as needed and complete on-call duties while ensuring therapeutic services such as coping skills, behavior modification, parenting skills, and crisis intervention are provided
- Ensure internal and external collaboration with behavioral health and medical providers
- Work with Care Coordinators to ensure treatment teams collaborate effectively to deliver quality care
- Ensure Care Plans and documentation comply with company policy, state regulations, and accreditation standards
- Monitor clinical documentation completion and correct deficiencies within required timeframes
- Track monthly and quarterly reports and ensure compliance
- Monitor and assist Care Coordinators in closing gaps in care (HEDIS) and track progress weekly
- Conduct weekly supervision sessions with Care Coordinators per contract and accreditation requirements
- Facilitate Treatment Team meetings and review client presentations as required
- Attend quarterly director and regional leadership meetings
- Support team members to ensure optimal outcomes for clients and families
- Contribute to Performance Improvement Cycle through data collection and analysis
- Ensure completion of PQI activities including audits and evaluations
- Assist leadership in managing client census and productivity standards
- Support program development, networking, and cross-program collaboration
- Promote a positive team environment and service excellence
- Bachelor’s degree in a Human Service discipline from an accredited four-year college or university
- At least 3 years of relevant experience in the mental health field
- Experience in case coordination, client care, and behavioral health services
- Ability to supervise staff and ensure compliance with policies and regulations
- Strong communication, organizational, and leadership skills
- Proficiency in Microsoft Office (Excel, Word, Outlook)
Full-time Employees:
- Paid vacation days (increase with tenure)
- Separate sick leave that rolls over annually
- Up to 10 paid holidays*
- Medical, dental, and vision insurance options
- DailyPay – access your earnings without waiting for payday*
- Training, development, and continuing education opportunities
- 401(k)
- Free licensure supervision
- Pet insurance
- Employee Assistance Program (EAP)
- Perks @ Clarvida – national discounts on shopping, travel, Verizon, and entertainment
- Mileage reimbursement
- Cellphone stipend
How To Apply
If you are an experienced leader in behavioral health with a passion for client-centered care and program oversight, click “Apply Now” to join Clarvida as a Program Lead.
About Clarvida
Clarvida’s success is built on the strength of our people and a shared commitment to improving lives and communities. We empower employees to bring their full potential to their work while delivering outcome-driven, person-centered services.
Learn more: http://www.clarvida.com/mission-vision-and-values/
See other opportunities: https://www.clarvida.com/working-at-clarvida
Equal Opportunity Employer
Clarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.
Fraud Alert
Clarvida never charges fees to apply. Official communication regarding job opportunities will only come from authorized @clarvida.com email addresses, notifications@jobvite.com, or verified LinkedIn profiles associated with Clarvida email accounts.
Keywords
Program Lead, Behavioral Health, Care Coordination, Mental Health Services, Leadership, Case Management, HEDIS, Program Oversight, Clinical Supervision, Clarvida Careers
Salary : $43,888