Office & Operations Assistant

Operations & Office Support Assistant

Location: Greensboro, NC Employment

Type: Full-Time (Monday-Friday 8AM-5PM)

Overview

The Operations & Office Support Assistant plays a key role in keeping our front office running smoothly while supporting day‑to‑day operational workflows. This position blends customer service, administrative support, and light operations work — ideal for someone who is organized, personable, and eager to help wherever needed.

Key Responsibilities

• Answer incoming phone calls and route them appropriately.
• Greet and assist walk‑in customers with professionalism and warmth.
• Provide general customer support and ensure a positive experience for all visitors.

Operations & Workflow Support

• Check off and verify orders that are shipping out each day.
• Open and close Work Orders (WO’s) as directed by the Operations Director.
• Monitor inventory levels and communicate shortages or trends to help forecast and prioritize WO’s.
• Assist with basic data entry, documentation, and record‑keeping.

Administrative Tasks

• Send out customer statements and assist with light billing or follow‑up tasks.
• Support general office organization and administrative needs.
• Run occasional errands as needed (e.g., post office, supply pickup).

Facilities & Care

• Help maintain a clean, welcoming front office environment.
• Take care of the office fish (feeding, light tank maintenance).

Qualifications

• Strong communication and customer service skills.
• Comfortable multitasking in a fast‑paced environment.
• Basic computer proficiency (email, spreadsheets, office software).
• Detail‑oriented with strong organizational habits.
• Ability to follow instructions and support operational workflows.
• Valid driver’s license for occasional errands.
• Prior experience in customer service, office administration, or operations support is a plus but not required.

Personal Qualities

• Friendly, approachable, and professional.
• Reliable and punctual.
• Willing to learn and take initiative.
• Team‑oriented with a “pitch in where needed” mindset.

Compensation:

· Starting pay is $16 per hour. (Will be discussed after 90-day review)

· Guaranteed review after 90 days to evaluate compensation.

· Health care benefits through Blue Cross Blue Shield available after 90 days of employment.

· 401k with company match available after 90 days of employment.

· PTO time begins after 90 days; time increases every year of employment. Flexibility with additional (unpaid) planned vacation time if needed.

· Paid Holidays.

· Job Type: Full time, 40 hours per week, with occasional overtime.

ClaroLux is a leading manufacturer in the outdoor lighting industry. Our Greensboro, NC facility is where we design, machine, finish, and assemble most of our products. ClaroLux is a growing company looking to hire the right people who are looking to join a team that is poised for success.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Language:

• English (Preferred)

Work Location: In person

Salary : $16