Assistant Store Manager - FT

This is a full-time position offering competitive wages and a comprehensive benefits package.  Benefits include health, dental and vision insurances, generous paid time off, 401k plan with employer matching, company paid life insurance, supplemental insurance plans (STD, LTD, etc.), employee assistance program, employee discount, ski/bus pass discount program, and more!  Benefits vary by employment classification and are subject to enrollment eligibility. 

The Assistant Store Manager plays a key role in supporting the Store Manager in all aspects of store operations. You will assist in managing a retail environment, delivering exceptional customer service, and maximizing sales opportunities. With a focus on excellence and attention to detail, you will help create a memorable shopping experience for guests while maintaining the highest standards of quality and professionalism. 

Key Responsibilities Include: 

Operational Support 

• Collaborate with the Store Manager to ensure smooth day-to-day operations, including opening and closing procedures, staff scheduling, and inventory management. 

• Assist in maintaining store appearance and merchandising standards to showcase products in an enticing and visually appealing manner. 

• Monitor and manage inventory levels to optimize stock availability while minimizing excess inventory and markdowns. 

Sales and Service Excellence 

• Lead by example in providing exceptional customer service, assisting guests with product selection, inquiries, and special requests. 

• Actively engage with customers to build relationships, drive sales, and promote brand loyalty. 

• Assist in implementing sales strategies and promotional initiatives to achieve revenue targets and maximize profitability. 

Team Leadership and Development 

• Support the Store Manager in recruiting, training, and coaching a team of retail associates to deliver a consistent and elevated guest experience. 

• Provide ongoing feedback and guidance to team members to foster a culture of excellence, professionalism, and teamwork. 

• Assist in conducting performance evaluations and recognizing and rewarding outstanding performance. 

Financial Management 

• Assist in monitoring and analyzing sales performance, identifying trends, and recommending strategies to achieve sales targets and optimize profitability. 

• Support in managing operating expenses, payroll costs, and other budgetary considerations to maintain financial objectives. 

• Assist in preparing sales forecasts, budgets, and reports for senior management review. 

Brand Representation and Compliance 

• Ensure adherence to brand standards, policies, and procedures to uphold the reputation and integrity of the resort and retail brand. 

• Represent the brand with professionalism, integrity, and a commitment to excellence in all interactions with guests, colleagues, and vendors. 

• Stay informed about industry trends, competitor activities, and market developments to identify opportunities for innovation and improvement. 

• Previous experience in grocery management in a similar environment, with at least 2-3 years in a supervisory or leadership role. 

• Exceptional interpersonal and communication skills, with a passion for providing outstanding customer service. 

• Strong sales acumen with a proven track record of achieving and exceeding sales targets. 

• Excellent organizational skills with the ability to prioritize tasks and manage multiple responsibilities effectively. 

• Proficiency in POS systems, inventory management software, and Microsoft Office Suite. 

• Flexibility to work evenings, weekends, and holidays as needed in a dynamic and fast-paced resort environment. 

• Expertise in functional/technical store operations 

• Versatile in store operations to work across all areas of the business. 

• Food Safety Management Certification. 

• Ability to work a flexible schedule, including some weekends, nights and holidays when required. 

• Minimum 18 years of age. 

Salary : $79,500 - $93,600