Registrar

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Clark Regional Medical Center is a 79 bed community hospital featuring updated technology including new and expanded services such as Diagnostic Services, larger capacity Emergency Services, home-like Labor and Delivery Suites, and a skilled nursing facility. The campus also includes a 45,000 square foot Medical Plaza housing the Clark Clinic, Diagnostic Center for Women, Center for Rehabilitation, Specialty Clinic and Anticoagulation Clinic.

Where We Are:

Winchester offers a truly original experience to all with so much to do and see. Just a short drive from Lexington, the “Horse Capital of the World,” and the Red River Gorge, you can experience all the beauty and excitement nature has to offer.

Why Join Us

We believe that investing in our employees is the first step to providing excellent patient care.

Benefits Include:

• Comprehensive Health Coverage: Medical, dental, and vision plans (starting at low cost options)
• Financial Protection: Life, accident, disability, and critical illness coverage
• Paid Time Off & Leave: Generous PTO and paid family leave
• Retirement Planning: 401(k) with company match
• Tuition Assistance: Education support for career advancement
• Wellness Programs: Free gym memberships, mental health services, and virtual care
• Employee Assistance Program: Support for mental, physical, and financial well-being
• Additional Perks: Discount programs, free parking, and more

Job Summary

The Registrar is responsible for collecting patient demographic and insurance information for outpatient services. This role ensures a smooth and efficient registration process while collecting co-pays and deductibles at the point of service. The Registrar plays a key role in creating a positive first impression of the hospital for patients and visitors.

Key Responsibilities

• Collect and accurately enter patient demographic, billing, and clinical information in a timely manner
• Distribute and explain forms, documents, and educational materials to patients or family members
• Meet with patients or caregivers to gather required information and explain registration processes
• Address patient questions and concerns with professionalism and clarity
• Communicate with physician offices, nursing staff, and other personnel to coordinate admissions and patient placement
• Verify insurance benefits and obtain required precertification/authorization
• Collect co-pays, deductibles, and other required payments or refer patients to financial counselors when appropriate
• Ensure a positive, efficient, and patient-focused registration experience

Minimum Qualifications

• Education: High School Diploma or GED (Preferred); Associate’s Degree (Preferred)
• License: N/A
• Certifications: Handle with Care certification required within 30 days of orientation and maintained annually

Required Skills & Competencies

• Strong critical thinking skills
• Decisive judgment and ability to act independently
• Ability to work with minimal supervision
• Capability to perform effectively in a fast-paced and stressful environment
• Strong communication and customer service skills
• Attention to detail and accuracy in data entry

Additional Information

• Reports to: Director of Patient Access
• FLSA Status: Non-exempt
• Shift: OP Day Shift Registrar, Hours are Mon - Fri 9:30-6pm with occasional weekends.

Non-Essential Functions

• Perform other duties as assigned

EEOC Statement:

Clark Regional Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.