Product Owner

Job Summary

Based in Lancaster, PA, Clark Associates has been a disruptive force in the foodservice industry for over 50 years. As its newest division, Clark National Accounts has been charged with further expanding the reach of Clark's products and services through the strategic application of technology and innovation. Our team’s overarching goal is to provide creative and effective solutions to the unique needs and challenges of national accounts across Restaurant & Retail, Hospitality, Healthcare, Higher Education, Senior Living, Casino, B&I, and Entertainment industries as it relates to the sourcing of over 500K products across multiple categories that are required to run their day-to-day operations. Representing the Platform Analyst Team, Clark National Accounts continues to sustain an exhilarating growth rate, and with the desire for expansion, comes ample opportunities for professional development and the chance to impact the trajectory of an ever-evolving business unit. We're looking for hungry and humble candidates excited to work with some of the hottest national brands and be a part of our fast-growing team.

We’re seeking a Product Owner to own the vision, value, and execution of our platform’s most impactful initiatives. Reporting to the Platform Manager, you will own the product backlog and ensure every item drives measurable customer value and business results. You will serve as the single point of truth between business stakeholders and the development team, translating high-level objectives into clear, actionable work for the team.

The Product Owner will actively shape the roadmap, make prioritization decisions based on value and feasibility, and ensure delivery aligns with the overall product strategy. You’ll champion the “why” behind every feature, guide the team through sprint cycles, and continuously refine the backlog based on learning and feedback.

Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Own and communication the product vision and strategy in alignment with business objectives
• Prioritize and refine the product backlog to maximize value delivery, balancing customer needs, technical constraints, and business impact
• Oversee project features and product backlog items to ensure items are well defined and ready for development
• Make prioritization decisions and be accountable for what gets built and why
• Serve as the primary point of contact between the business and the development team.
• Partner with stakeholders and Product Analysts to gather feedback and translate it into actional product improvements
• Conduct customer research, usability testing, and competitive analysis to inform backlog priorities
• Track product performance and ensure initiatives deliver measurable value
• Champion product adoption internally and externally by driving understanding and enthusiasm for product capabilities
  
  

Physical Requirements

• Work is performed while sitting/standing and interfacing with a personal computer.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires occasional bending, squatting, crawling, climbing, and reaching.
• Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.
  
  

Remote Work Qualifications

• Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
• Access to a home router and modem.
• A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
• A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
• The desire and ability to work and communicate with other team members via chat, webcam, etc.
• Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only.
  
  

Experience

• 3-5 years of experience in a Product Ownership, Product Management, or Business Analyst role with proven track record of success
  
  

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

• High level of business acumen to ensure that strategies and decisions align with the organizational goals
• Proven ability to strategically prioritize development efforts that align with company goals.
• Excellent communication skills with experience influencing both technical teams and senior leadership
• Track record of confidently making decisions based on metrics, feedback, and thorough research
• Highly organized, detail-oriented, and comfortable managing competing priorities in a fast-paced environment
• Ability to coach, train, and mentor team members
• Demonstrates radical candor and exemplifies our Core Values
  
  

Company Overview

An exclusive marketplace that provides custom business solutions and streamlined distribution for modern multi-unit operators, offering a range of custom solutions designed to meet customer-specific needs.

Benefits

• Medical
• Vision
• Dental
• PTO
• Paid Maternity Leave
• Paid Parental Leave
• Life Insurance
• Disability
• Dependent Care FSA
• 401(k) matching
• Employee Assistance Program
• Wellness Incentives
• Company Discounts
• AT&T & Verizon Discount
• Bonus Opportunities
• Accident Insurance
• Critical Illness Insurance
• Adoption Assistance
  
  

Available at HQ Locations Only

• On-Site Fitness Centers
• Dog-friendly Offices