Employee Optimization Coordinator

Job Summary

Focused on creating a seamless and structured onboarding experience, the Employee Optimization team ensures new hires are equipped with the resources, systems, and support needed to transition successfully into their roles. As an Employee Optimization Coordinator under Clark National Accounts, you will play a vital role in executing pre-onboarding logistics, coordinating schedules, and preparing all necessary materials ahead of a new hire’s start date. This position is also responsible for developing training resources, guides, and standard operating procedures that drive productivity and consistency across the business unit. Working closely with managers and stakeholders, the Employee Optimization Coordinator maintains onboarding calendars, schedules and facilitates introductory meetings and training sessions, and ensures timely communication throughout the process. If you are passionate about creating welcoming environments, streamlining onboarding, and supporting organizational effectiveness, we’d love to discuss the Employee Optimization Coordinator role with you!

Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Develop and deliver comprehensive onboarding programs for new employees, ensuring a smooth transition into the organization.
• Maintain and update onboarding calendars, ensuring alignment with departmental availability and training resources.
• Coordinate with managers and stakeholders to schedule introductory meetings, training sessions, and orientation activities.
• Monitor schedule adherence and make adjustments as needed to accommodate changes or conflicts.
• Build out company training resources, guides, and standard operating procedures to enhance the productivity of the business unit and provide easily accessible references to ensure each team member is in alignment with best practices and departmental standards.
• Coordinate pre-onboarding activities to ensure new hires have a smooth and welcoming experience before their official start date.
• Prepare and distribute onboarding materials such as manuals, welcome packets, and access credentials.
• Work independently or with management and stakeholders to craft high-quality training schedules for new hires.
• Adapt training approaches to accommodate different learning styles and levels of experience.
• Gather feedback from participants and stakeholders to make continuous improvements to training content and delivery methods.
• Promote the accuracy and timeliness of updating records to ensure effective communications and data quality.
• Facilitate training sessions for new and veteran employees.
• Utilize effective presentation and communication skills to engage participants and create a positive learning environment.
• Utilize existing business tools and resources to perform the basic functions of the job.
  
  

Physical Requirements

• Work is performed while sitting/standing and interfacing with a personal computer.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires occasional bending, squatting, crawling, climbing, and reaching.
• Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.
  
  

Remote Work Qualifications

• Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
• Access to a home router and modem.
• A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
• A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
• The desire and ability to work and communicate with other team members via chat, webcam, etc.
• Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only.
  
  

Experience

• Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding.
• Strong emotional intelligence required with the ability to connect with others in-person and remotely.
• Demonstrated passion for employee relations
• Strong mathematical, analytical, and problem-solving skills
• Ability to work both independently and within a team.
• Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint) and comfortable working in a high-tech environment.
• Service leadership approach with a demonstrated desire to exceed expectations.
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment.
• Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence.
  
  

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

Experience in onboarding, training, human resources or another related field is preferred but not required for this entry-level position

Business Proficiency in English is required

Company Overview

An exclusive marketplace that provides custom business solutions and streamlined distribution for modern multi-unit operators, offering a range of custom solutions designed to meet customer-specific needs.

Benefits

• Medical
• Vision
• Dental
• PTO
• Paid Maternity Leave
• Paid Parental Leave
• Life Insurance
• Disability
• Dependent Care FSA
• 401(k) matching
• Employee Assistance Program
• Wellness Incentives
• Company Discounts
• AT&T & Verizon Discount
• Bonus Opportunities
• Accident Insurance
• Critical Illness Insurance
• Adoption Assistance
  
  

Available at HQ Locations Only

• On-Site Fitness Centers
• Dog-friendly Offices