What are the responsibilities and job description for the Receptionist/Clerical Assistant position at CLARK Material Handling Company?
CLARK Material Handling Company, a global 109 year old leader in the forklift and material handling industry, with a legacy of quality and innovation, is growing & seeking a qualified Receptionist/Clerical Assistant to work in our Global Headquarters office located in the Dallas, TX area.
CLARK is a financially strong, progressive company with cutting edge technology and products that was the inventor of the first piece of material handling equipment in 1917.
Please visit our website @ www.clarkmhc.com to formally apply for the position under Careers.
As the first point of contact for CLARK Material Handling Company, the Receptionist/Clerical Assistant provides exceptional customer service to visitors and callers. This role ensures a professional first impression while delivering vital administrative and data entry support to executives and various departments.
- Essential Functions:
- Front Desk Management: Greet and process visitors, maintaining a professional and welcoming lobby environment.
- Communications: Manage high-volume multi-line phone systems; screen and route calls, take accurate messages, and provide general organizational information.
- Executive Support: Assist leadership with expense reports, scheduling, and specialized clerical tasks.
- Departmental Assistance: Provide administrative support across departments, including data entry, document preparation, and spreadsheet maintenance.
- Event Coordination: Book conference rooms and coordinate catering; assist in the planning and execution of employee engagement events.
- Volunteer Program: Lead the Corporate Volunteer Program by organizing events and tracking/reporting participation.
- Facilities & Supplies: Manage inventory and procurement for office, janitorial, and breakroom supplies; serve as the primary point of contact for facility vendors.
- Internal Communications: Maintain the company events calendar and employee portal; create and distribute newsletters and employee photos.
- HR Support: Assist with recruiting, onboarding tasks, and mailroom operations as needed.
- Operational Excellence: Maintain strict confidentiality, ensure data accuracy, and resolve administrative discrepancies promptly.
Basic Qualifications:
- Customer Service: Exceptional interpersonal skills with a proven ability to maintain a professional demeanor under pressure.
- Communication: Excellent verbal and written communication skills with a clear, professional telephone manner.
- Administrative Expertise: Prior experience in clerical support with a strong track record of dependability.
- Technical Skills: Proficiency in Microsoft Office Suite and accurate 10-key data entry.
- Organization: Highly organized with the ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Discretion: Demonstrated ability to handle sensitive and confidential information with integrity.
- Legal: Must be authorized to work in the U.S. indefinitely.
Disclaimer:
This position description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job; it is intended to be an accurate reflection of those principal job elements essential to the job. Incumbents may be required to perform other duties as assigned or as required by the needs of the business. CLARK Material Handling Company retains the discretion to change or add to the duties of the position at any time.