What are the responsibilities and job description for the 911 Dispatcher position at Clark County, WI?
911 Dispatch - Telecommunicators are sworn and under the general supervision of the Clark County Sheriff,
Chief Deputy and Communications Captain. The 911 Dispatch role is to receive emergency and non-emergency
requests for response via radio, telephone and computer aided dispatch systems; determine priorities;
dispatches law enforcement and other emergency units, give first aid and emergency medical directions
over the phone and maintain close contact with field units to monitor response progress. They have limited
arrest authority and can make arrests in the courthouse.
Minimum Training and Experience Required to Perform Essential Job Functions
A High School Diploma or GED certificate (or equivalent combination of education and experience) is
required. A familiarity with computers, the ability to multi-task, type, and possess excellent communication
skills is a must. Telecommunicators must successfully pass and obtain EMD (Emergency Medical Dispatching)
certification within the first year of employment.
Essential Duties and Responsibilities
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive.
Other duties may be required and assigned.
Give first aid and Emergency Medical instructions over the phone.
Receive, transmit, relay, log and coordinate all complaints, inquiries, assistance calls and various
communications with law enforcement and other county agencies.
Monitor emergency and general support radio frequencies and determine priorities of all calls and
dispatch required units or agencies.
Maintain status and location control of all public safety personnel.
Maintain records of all radio dispatches received and transmitted, including telephone calls.
Assist members of the public who appear in person at the dispatch center, determine who the individual
should be referred to and contact the appropriate department member.
Operate varied and complex police communication systems including two way radios, telephone and
computer terminals.
Assist in maintaining certain files such as TIME and NCIC system records and county software
requirement information to keep orderly records and log as required by law and department policy.
Communicate in a clear, concise manner to the public and other agencies to portray a professional and
competent department image.
Coordinate complaints, inquiries and assistance calls with law enforcement and other county agencies.
Provide file and record management.
Job Type: Full-time
Pay: $ $34.69 per hour
Benefits:
- Dental insurance
- Dependent health insurance coverage
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $35