What are the responsibilities and job description for the Director, Enterprise Applications position at Clarivate Analytics US LLC?
We are looking for a Director, Enterprise Applications to lead our commercial, ERP and Finance application portfolio. This is an opportunity to shape the strategy, implementation and ongoing operation of an enterprise application portfolio centered on Salesforce and Oracle NetSuite. This hands-on build-and-run leadership role will partner closely with Sales, Marketing, Customer Success, Customer Service and Finance while leading a multidisciplinary applications team. We would love to speak with you if you bring strong practical experience across Salesforce, Oracle NetSuite and connected commercial and Finance applications, including delivery in a major implementation, separation,consolidationor business-systems transformation environment.
About You - experience, education, skills, and accomplishments
- Bachelor's or Master'sdegree, or equivalent practical experience, in technology, business systems, Finance systems or a related field.
- At least 10 years of relevant enterprise applications experience.
- At least 5 years of leadership experience managing application teams, platforms, majorprogramsor systems integrators.
- Experience owning a portfolio that includes CRM,ERPand connected business applications, with strong practical experience in Salesforce and Oracle NetSuite.
- Experience managing commercial and sales technologies beyond the core CRM platform.
- Experience leading a major implementation, separation,consolidationor business-systemstransformation.
- Strong understanding of lead-to-order, quote-to-cash, order-to-cash,procure-to-payand record-to-report processes.
- Experience with integrations, master data, data migration, controls,testingand production support.
It would be great if you also had . . .
- Experience with Salesforce Sales Cloud, Service Cloud, CPQ or Revenue Cloud.
- Experience with NetSuite OneWorld, Advanced Revenue Management,SuiteScriptor workflows.
- Experience with Salesforce-to-NetSuite integrations and applications supporting marketing, sales engagement, contracting, customer success, sales enablement, procurement, tax, treasury, payments,consolidationor reporting.
- Corporate carve-out, separation or TSA exit experience, includingestablishingan internal application operating model after an SI-led implementation.
- Understanding of financial controls, segregation of duties and audit requirements.
- Proven ability to work with senior Sales and Finance stakeholders and hold implementation partners accountable.
What will you be doing in this role?
Enterprise application leadership:Own the strategy, roadmap, delivery, governance and operational performance of commercial, ERP and Finance applications, translating business priorities into executable plans and reducing unnecessary customization,duplicationand complexity.
Commercial and sales systems:Partner with Sales, Marketing, CustomerSuccessand Customer Service to improve lead-to-order, quote-to-cash, renewals and customer-support processes across Salesforce and the wider commercial technology ecosystem.
ERP and Finance applications:Lead the implementation and ongoing operation of Oracle NetSuite and the applications supporting procurement, expenses, tax, treasury, payments, consolidation, planning, commissions,auditand financial reporting.
Integration,dataand reporting:Own functional outcomes across Salesforce-to-NetSuite integrations,establishclear systems of record and ensure migration, reconciliation,reportingand business sign-off are built into delivery plans.
Delivery and operational stability:Lead design, configuration, development, migration, testing, cutover,hypercareand operational handover while protecting customer continuity, revenueoperationsand financial control.
Team and partner leadership:Lead a multidisciplinary applications team, build sustainable internal capability and manage implementation partners, budgets, licensing, statements of work and resource plans.
About the Team
The Enterprise Applications team supports the company's commercial,ERPand Finance application portfolio. The team works across Salesforce, Oracle NetSuite and connected applications supporting marketing, sales, quoting, contracting, customer success, customer support, Finance, procurement, tax, treasury,paymentsand reporting. This role will collaborate with business leaders as well as Architecture, Integration and Data teams, systemsintegratorsand application partners to simplify the application landscape andestablisha sustainable operating model.
Hours of Work
- Full-time permanent position primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.
- Hybrid position working 2-3 days per week on-site.
- Must live within a commutable distance of the Philadelphia, PA office.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
It is the policy of Clarivate to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Clarivate will provide reasonable accommodations for qualified individuals with disabilities.