The Division Administrator Assistant manages/supervises employees and the operations of numerous group homes. They carry out responsibilities in the following functional areas: Quality Assurance, group home operations, consumer rights and care, State/County/Care Management organizations regulatory compliance, training, delegation, supervision, resident satisfaction, and daily living activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Supervises, manages, delegates and performs duties relating to support, care, welfare, and training of persons with developmental disabilities and/or acute, chronic or long-term conditions.
• Maintains a sanitary and clean work area to ensure a safe, healthy, and welcoming environment.
• Ensure new employees feel welcome, establishing their responsibilities through timely training, orienting them in their new position and familiarizing them with the Clarity Care culture.
• Effectively build organizational and employee capacity, developing a top-notch workforce and the processes that ensure the organization runs efficiently and successfully.
• Create continuity, quality, and safety of services delivered in compliance with Federal and State laws, regulations and company policies.
• Evaluate, plan for, report on and implement overtime reduction strategies in coordination with Scheduling.
• Establish and implement standards to meet quality assurance outcomes, on-site inspections, surveys, and audits.
• Assist Human Resources and Residential Leadership with employee relations including retention, performance, discipline, terminations, and investigations.
• Assists, monitors, and documents medication administration to ensure consumer health and compliance with Department of Human Services, Care Management Organizations, and Clarity Care policies and procedures.
• Works and responds to staff shortages, behavioral incidents, and emergency situations when necessary to ensure the proper functioning of the home and the health and safety of all parties involved.
• Ensures continuous information exchange between staff, case managers, guardians, family members, funding agencies, and service providers.
• Leads by example, communicates expectations, provides trainings, support, and continuously evaluates, directs, and coaches staff performance and development through meaningful feedback to meet the needs of the employee, consumers, co-workers, and organization.
• In collaboration with Residential Leadership, assist with assessing new referrals and determining the appropriate fit within the organization.
• Advocates, enforces, and monitors the protection of consumer rights to ensure the proper treatment of consumers.
• Monitor establishment and maintenance of good relationships with members of the Care Team, employees, guardians/family members, funding agencies, other service providers and the community.
• Adheres to and manages the group home financial budget, staff overtime, consumer finances, and all aspects of household operations to ensure good financial management.
• Monitor preparation for and response to emergency situations.
• Evaluate, supervise, train, and mentor Program Leads and necessary Residential employees to ensure employee success and organizational expectations are met.
• Completes and submits all required paperwork timely.
• Schedule employees to fill staffing vacancies, meet consumer/client needs and to maintain staffing requirements, i.e., with call-ins, picked-up shifts, and arrangement of hours.
• Perform on-call responsibilities on an established alternating schedule or as needed basis including providing coverage on other homes as assigned.
• Acts as a fill in Program Lead when there is a vacant opening.