Division Administrator Assistant - Green Bay

We are seeking a detail orientated and dependable Division Administrator Assistant to join our Residential team!

Shape Our Team. Strengthen Our Mission. Grow Our Future.

Clarity Care is a nonprofit organization dedicated to supporting individuals with varying abilities so they can lead independent, fulfilling lives within their communities. Guided by a strong mission, vision, and set of core values, we strive to be Wisconsin’s provider of choice for compassionate, high-quality care. We pride ourselves on delivering services with respect, integrity, and a deep commitment to the people we serve. Our team members help empower individuals by offering personalized programs that honor each person’s uniqueness and potential.

The Division Administrator Assistant manages/supervises employees and the operations of numerous group homes. They carry out responsibilities in the following functional areas: Quality Assurance, group home operations, consumer rights and care, State/County/Care Management organizations regulatory compliance, training, delegation, supervision, resident satisfaction, and daily living activities.

Ideal Candidate Profile:

• Strong, confident leader who can guide and support diverse teams
• Clear and compassionate communicator
• Calm and dependable during fast-paced or unexpected situations
• Organized and able to manage multiple priorities across different locations
• Values person-centered care and respectful support of individuals with disabilities
• Approaches challenges with problem-solving and a positive attitude
• Builds strong relationships and fosters a healthy team culture
• Comfortable learning regulations, procedures, and company standards
• Reliable, flexible, and willing to step in where needed

Key Responsibilities:

• Supervise, mentor, and support staff across multiple group home locations
• Ensure high-quality care, safety, and daily living support for residents
• Maintain compliance with Federal/State regulations, DHS standards, audits, and organizational policies
• Oversee onboarding, training, and ongoing staff development
• Monitor and assist with medication administration and accurate documentation
• Maintain a clean, sanitary, and safe environment for residents and employees
• Coordinate with Scheduling to manage staffing levels and reduce overtime
• Respond to emergencies, behavioral incidents, and staffing shortages as needed
• Communicate effectively with guardians, families, case managers, and care team members
• Support HR and Residential Leadership with performance management, investigations, and employee relations
• Participate in assessing new referrals and determining appropriate placement
• Advocate for and protect consumer rights through person-centered care practices
• Manage group home budgets, household operations, and resident financial oversight
• Prepare for and participate in inspections, audits, and quality assurance processes
• Complete all required documentation and reporting accurately and on time
• Participate in on-call rotations and provide coverage as a Program Lead when needed

EDUCATION AND OTHER QUALFICATIONS:

• A Bachelor Degree, in a Human Services or Similar Field, is preferred. A High School Diploma, or equivalent, with at least three years of direct care and administration experience will be considered.
• Five years’ experience in direct care services and the administration of community based health programs caring for persons with disabilities.
• Working knowledge of support systems in Wisconsin and federal, state, and local regulations affecting the provision of services and employment.
• Excellent computer skills and proficiency in Excel, Word, Outlook, and Electronic Charting Systems.
• Must possess a valid WI driver’s license (where required), and ability to meet agency driving standards.  Must provide proof of auto insurance (where required).
• Must pass a periodic WI Caregiver Background Check including Department of Justice Criminal Record Checks, and/or that of previous states of residence.

Extra Bonuses (Yes, this keeps getting better):

• Competitive Wages
• Health, Dental, Vision, Retirement Plan and more!
• Room for advancement
• Company Discounts
• Paid Training
• Paid Time Off (accrues after 1st full month)
• Daily pay

Ready to Apply? We’d Love to Hear From You!

Apply online: www.claritycare.org/apply
Call us: 920-236-6560 ext. 1415

Salary : $25