What are the responsibilities and job description for the Front Desk Clerk position at Clarion Pointe?
Job description
Be the first friendly face guests see at our new Clarion Pointe hotel in Winnemucca. We're hiring a Front Desk Clerk who enjoys helping people and can keep things running smoothly at the front desk. Hotel experience is welcome but not required — we'll train the right person.
Responsibilities
- Check guests in and out and manage reservations
- Answer phones and respond to guest questions and requests
- Process payments accurately and handle cash and card transactions
- Resolve guest concerns with a calm, helpful attitude
- Enroll guests in the Choice Privileges loyalty program
- Uphold brand standards and follow security and privacy procedures
Qualifications
- Friendly, professional, and customer-focused
- Comfortable using a computer and learning new systems
- Reliable and punctual; able to work some weekends and holidays
- Prior front desk or customer-service experience a plus — we will train
- Familiarity with hotel systems (ChoiceADVANTAGE) a plus
Benefits
- 401(k) with company match
- Free telehealth
- Employee rate discounts at Choice Hotels and other major hotel brands
- Access to an exclusive employee discount marketplace (travel, retail, entertainment, and more)
Work location: In person — Winnemucca, NV 89445
Apex Management Group Inc is an equal opportunity employer.
Pay: From $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
Work Location: In person
Salary : $14