What are the responsibilities and job description for the Front Desk Agent (Part-Time) position at Clarion Hotel – The Colony/Plano?
About Us
At the Clarion Hotel in The Colony, we pride ourselves on delivering genuine hospitality and memorable guest experiences. As part of the Choice Hotels family, we offer a welcoming environment for travelers and an equally supportive one for our team. Whether guests are here for business or leisure, we strive to make every stay smooth, comfortable, and enjoyable.
Position Summary
We’re currently looking for a friendly, dependable, and detail-oriented Front Desk Agent to join our team on a part-time basis. This role is a key part of the guest experience, as you'll be one of the first faces they see when they walk through our doors. If you enjoy helping people, staying organized, and being part of a team, we’d love to hear from you.
What You’ll Do
- Greet and welcome guests with a warm, professional attitude
- Handle check-in/check-out efficiently using our hotel software
- Answer calls, manage reservations, and respond to guest inquiries
- Assist guests with questions, concerns, and special requests during their stay
- Coordinate with housekeeping and maintenance to meet guest needs
- Maintain accurate records and follow daily shift procedures
- Share information about hotel amenities and nearby local attractions
What We’re Looking For
- Previous customer service or hotel front desk experience is a plus, but we’re happy to train the right person
- Strong communication skills and a friendly, can-do attitude
- Comfortable using a computer and learning hotel software
- Ability to multitask and stay organized in a fast-paced environment
- Reliability and professionalism—we count on each other here
- Must be available to work a consistent part-time schedule, including some weekends and holidays
Why Join Us?
- Supportive, team-oriented environment
- Opportunities to grow in the hospitality field
- Flexible part-time schedule
- Employee discounts on hotel stays
Job Type: Part-time
Pay: $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $15