Master Plumber (License Holder & Field Leader)

Woodstock Heating, Cooling & Electrical, an established, premier home services provider with over 50 years of trusted excellence, is seeking a top-grade Master Plumber for our location in Woodstock, Illinois. This is a high-level, dual-purpose role designed for an elite tradesperson who wants to stay active in the field while taking on key business and licensing responsibilities.

We are looking for a working license holder who will spend approximately 60% of their time performing expert field service work and 20–30% of their time handling office operations, technical leadership, and administrative workflows.

Location: Woodstock, IL

Position Type: Full-Time (60% Field, 20-30% Office & Administration)

Compensation & Comprehensive Benefits Package

• Compensation: $45 to $55 per hour, dependent on experience.
• Sign-On Bonus: Competitive sign-on bonus included (amount to be finalized upon offer).
• Performance Incentives: Additional bonus structure tied to company operational targets.
• Licensing Premium: Additional corporate licensing compensation provided for utilizing your active Illinois Plumbing registration.
• Group Health Coverage: Choice of multiple comprehensive medical plans, plus dental and vision insurance. Coverage begins on the first of the month post-hire.
• Retirement Planning: 401(k) program with a competitive company matching contribution.
• Paid Time Off: Paid vacation package alongside observed major holidays.
  
  

Key Responsibilities

• License Partnership: Maintain and utilize your active Illinois Plumbing License for company business compliance and operational requirements.
• Field Service Excellence (60%): Work actively in the field to perform top-tier plumbing diagnostics, repairs, and installations, directly contributing to company revenue.
• Office & Admin Operations (20-30%): Assist with office workflows, including reviewing site field reports, optimizing schedules, and providing technical support for dispatch workflows.
• Technical Leadership: Utilize master-level plumbing knowledge to troubleshoot complex technical issues and provide field training, coaching, and safety oversight to technicians.
• Customer Excellence: Address high-level customer inquiries and resolve complex complaints to maintain our top-tier service reputation.
• Safety & Compliance: Enforce industry regulations, local plumbing codes, safety standards, and company policies across all job sites.
  
  

Qualifications & Requirements

• Licensing: Must possess an active active Illinois Plumbing License / Contractor Registration (required).
• Experience: Proven track record as a Master Plumber, senior field supervisor, or plumbing service leader.
• Mindset: A strong desire to remain actively working in the field while handling necessary office and business responsibilities.
• Tech Skills: Experience with plumbing industry dispatch software is highly preferred.
• Soft Skills: Excellent verbal communication, strong organizational skills, and a collaborative technical leadership style.
• Screening: Valid driver’s license with an insurable driving record. Must pass a background check and drug screening.
  
  

Qualified individuals are invited to submit their resume outlining their field experience and licensing status.