What are the responsibilities and job description for the OVERNIGHT OPERATIONS SUPERVISOR position at Claremont Companies LLC?
OVERNIGHT OPERATIONS SUPERVISOR at AC Hotel, Worcester, MA $1,000 Sign-On Bonus
Join Our Team as an Overnight Operations Supervisor
Our AC Hotel in Worcester, MA, is seeking an Overnight Operations Supervisor to ensure smooth operations and exceptional guest service from 11:00 PM to 7:00 AM. If you thrive in the tranquility of the night and have a passion for hospitality, this is your chance to shine!
Claremont Companies is headquartered in Lakeshore Center, Bridgewater, MA, is a privately owned real estate investment, development, and asset management firm. With over 60 real estate assets, including hotels, apartments, retail centers, and office buildings, we are expanding rapidly and looking to add talented individuals to our team.
JOB DESCRIPTION:
As an Overnight Operations Supervisor you will play a crucial role in managing and overseeing the operations of the hotel between the hours of 11:00 PM to 7:00 AM ensuring our guest have an exceptional experience. Here are some key responsibilities:
Responsibilities:
- Serve as the main point of contact for all guest requests and needs from 11:00 PM to 7:00 AM.
- Ensure accurate processing and recording of all hotel accounting operations.
- Protect the brand and assets against liability and fraud.
- Audit, balance, post, and report on front desk, rooms, and all food and beverage outlets' cash and credit operations.
- Reset all registers to ensure accurate and timely operations.
- Provide rooms management with performance data.
- Run the night audit final after ensuring all revenue is balanced.
- Attend to guest needs at the front desk during overnight hours.
Required Skills and Qualifications:
- High school education or equivalent experience.
- Meticulous attention to detail and ability to compile facts and figures.
- Preferred but not required: Accounting background.
- Ability to operate hotel systems and software, including a cash register.
- Effective and courteous communication skills.
- Strong problem-solving skills and ability to handle guest issues efficiently.
- Ability to work independently and manage time effectively.
- Excellent organizational skills and ability to multitask.
- Ability to occasionally lift luggage up to 50 pounds.
Claremont Companies is an equal opportunity employer. EOE M/F/D/V
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