What are the responsibilities and job description for the Front Desk Receptionist position at Clallam Public Defenders?
Overview
We are seeking a Front Desk Receptionist to be the welcoming face of our organization. This role involves managing front desk operations including answering phones, greeting clients, and scheduling appointments. The ideal candidate will have excellent organizational skills, technical proficiency, and a friendly demeanor that creates a positive first impression for visitors and clients. This position plays a critical role in ensuring efficient case management and supporting the delivery of legal services to indigent clients.
Duties
- Greet clients with professionalism
- Manage multi-line phone systems to answer inquiries promptly, direct calls accurately, and handle messages efficiently.
- Maintain organized front desk areas, including filing, data entry, and managing incoming and outgoing correspondence.
- Utilize office management software such as defenderData, Spreadsheets, and Google Calendar
- Assist with calendar management and scheduling appointments for staff attorneys
- Support clerical tasks including proofreading documents, word processing, and maintaining accurate records.
Requirements
- Experience in office management or administrative roles with strong clerical skills.
- Proficiency in computer literacy and various productivity software.
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
- Strong phone etiquette skills with experience handling multi-line phone systems and professional communication.
- Demonstrated ability to manage time efficiently, prioritize tasks, and maintain attention to detail under pressure.
- Previous experience in customer support or front desk roles that involved client communication and data entry is preferred.
Pay: From $30.00 per hour
Expected hours: 28.0 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $30