What are the responsibilities and job description for the Front Desk Receptionist position at Bainbridge Disposal?
Bainbridge Disposal is a small waste collection company seeking a valuable, active team member to assist with day-to-day operations and help us run more efficiently. The Receptionist serves as a welcoming, informative role in our company, greeting guests and helping solve any issues that may arise. The ideal applicant will be self-motivated, able to problem-solve on their feet, have an upbeat personality, and possess a solid background in customer service. We operate Monday through Friday from 7:30 am-4:00 pm. We are flexible with hours and open to this being a part-time position with the right candidate.
Key Responsibilities
- Warmly greet and welcome all visitors, ensuring a positive first impression of our office.
- Efficiently manage incoming phone calls, directing inquiries to the appropriate departments or individuals.
- Create and maintain new customer accounts, facilitating service setup as needed.
- Provide exceptional customer support by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Assist with various office management tasks, maintain accurate records and data, and support special projects as assigned.
Qualifications and Skills
- Experience working in an office setting.
- Outstanding phone etiquette and strong verbal and written communication skills
- Proficient in calendar management, scheduling appointments, and coordinating meetings.
- Demonstrated ability to deliver excellent customer service, including handling challenging situations with poise and professionalism
- Knowledge of office management procedures and organizational skills
- Familiarity with multi-line phone systems and ability to manage multiple calls simultaneously
Note: This list highlights key responsibilities and qualifications but is not exhaustive. The ideal candidate will possess a combination of these skills and demonstrate flexibility to adapt to our office's unique needs. Related industry experience is a plus, but not required.
Job Type: Full-time
Pay: $24.00 - $28.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $24 - $29