What are the responsibilities and job description for the Employee Engagement Coordinator (THSL) position at Civitas Senior Living?
Location: Tyler, TX
Key Responsibilities
Management Responsibilities
Key Responsibilities
Management Responsibilities
- Make rounds to ensure the community meets established standards; report to the department Director if corrections are needed.
- Support marketing tours as required; know the process for collecting deposits and guiding prospective residents through the discovery process.
- Assist the Wellness Director with budget oversight related to employee relations and employee recognition events.
- Schedule candidate interviews and conduct initial interviews for wellness and other departments when needed.
- Organize and schedule orientation and training sessions for new employees in Memory Care (MC) and Assisted Living (AL).
- Coordinate and conduct new employee orientations and in-service training for all staff.
- Manage staffing schedules and PTO; monitor for overtime issues in the wellness department.
- Provide employee coaching, validation, and observation; report performance feedback to the Wellness Director.
- Ensure new employees demonstrate competency in their assigned roles.
- Collaborate with other directors to celebrate special achievements as part of the Passion Program.
- Serve as on-call support for employee inquiries during the week and share on-call responsibilities on weekends with other management.
- Assist with weekly medication audits and MAR audits as needed.
- Support cycle tasks when necessary.
- Provide excellent customer service to both internal and external customers.
- Ensure compliance with regulations regarding residents’ rights.
- Follow and communicate company policies and procedures.
- Attend required training sessions as directed by your supervisor.
- Support Passion Program initiatives.
- Perform additional duties as assigned.
- Must be willing to travel as needed to support community operations and training initiatives.
- Ability to see and hear (with or without reasonable accommodation).
- Must adhere to and promote community guidelines, policies, procedures, mission statement, values, and goals.
- Proficient in reading, writing, and speaking English; basic math skills required.
- Comfortable using telephones (including intercoms), calculators, pagers, and smartphones.
- Ability to stand for 80% of the shift and to move quickly and safely in emergencies.
- Lifting/Carrying/Manipulation:
- Up to 10 pounds: Constantly
- 11 to 25 pounds: Constantly
- 26 to 50 pounds: Frequently
- Over 50 pounds: Frequently
- Reaching/Push/Pull:
- Up to 10 pounds: Constantly
- 11 to 25 pounds: Constantly
- 26 to 50 pounds: Occasionally
- Over 50 pounds: Occasionally
- Above Shoulder Height: Frequently
- At Shoulder Height: Frequently
- Below Shoulder Height: Frequently
- Grasping: Constantly
- Handling: Constantly
- Torqueing: Occasionally
- Fingering: Occasionally
- Additional physical activities include twisting, bending, crawling, squatting, kneeling, crouching, climbing, and balancing.
- Other Considerations:
- Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and occasionally hostile individuals.
- May be exposed to bloodborne pathogens and other contaminants during the workday.
- Become part of a dedicated, passionate team that makes a meaningful impact on residents’ lives.
- Enjoy opportunities for professional growth and development.
- Work in a supportive, inclusive environment with comprehensive benefits and a commitment to excellence.