What are the responsibilities and job description for the Facility CEO position at CIVIQ HEALTH LLC?
About us:
At Cedar Creek, we treat a wide range of mental health conditions using evidence-based approaches that are tailored to the unique needs of each individual and delivered with care and compassion. We provide residential mental health treatment for adults (18 ) of all genders in a safe and compassionate environment. Our experienced clinical team specializes in complex cases, delivering evidence-based care tailored to each individual. We create a supportive setting that fosters healing and long-term recovery. As part of our commitment to whole-person care, our Family Support Program offers multiple opportunities for family therapy to assist loved ones throughout the treatment journey.
What We Offer
- Collaborative environment dedicated to clinical excellence
- Multiple Career Development Pathways
- Company Supported Continuing Education & Certification
- Multiple Health Plan Design Options Available
- Flexible Dental & Vision Plan Options
- 100% Company Paid EAP Emotional Well-Being Support
- 100% Company Paid Critical Illness (with health enrollment plan)
- 100% Company Paid Life & ADD
- 401K with Company Match
- Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
- Generous Team Member Referral Program
- Parental Leave
Position Summary
STR Behavioral Health Cedar Creek provides evidence based, clinically excellent, client-centered care for individuals seeking treatment for Mental health along a full continuum of care designed to support long-term sustainable care. The CEO influences and communicates the strategic vision and objectives within the facility and is responsible for creating a positive culture committed to superior client care. The facility CEO directs day-to-day operations, ensures clients are provided with robust clinical programming in a safe and comfortable therapeutic environment, manages and develops staff, ensures sound fiscal operations and promotes positive relationships with clinical partners, referents, payors, and the community.
Relationships and Contacts
Within the organization: Reporting to the Group CEO, the facility CEO provides leadership to all staff located at STR Cedar Creek and works collaboratively with network support team members and the governing body.
Outside the organization: Builds and maintains strong professional relationships with clinical and healthcare providers, community partners, vendors, and clients/families.
Essential Responsibilities
1. Collaborates with the governing body to develop and implement clinical programs and operational objectives that promote program growth and respond to changes in the market.
2. Creates and sustains a culture and environment that is focused on providing clinically excellent, client centered care in alignment with the treatment philosophy and core values.
3. Ensures achievement of business objectives through day-to-day operational, financial, clinical, and regulatory oversite of all programs.
4. Effectively manages resources to meet the needs of clients while maximizing resources and minimizing waste.
5. Ensures the timely submission of operational reviews and key performance metrics; interpreting metrics and proactively adapting operations as needed.
6. Promotes the professional growth and development of staff throughout all levels of the facility, championing effective teamwork and critical thinking.
7. Ensures compliance with all licensures, accreditations, contracts, state, and federal laws.
8. Supports the development, implementation, and enforcement of all policies and procedures, including patient rights.
9. Monitors and continuously improves program quality through research and application of industry best practices.
10. Establishes a welcoming environment and strong culture of customer service throughout the facility.
11. Promotes systems of communication and collaboration between admissions, business development, utilization review, finance, and clinical teams.
12. Supports the admissions process by reviewing and approving admissions ensuring the admissions process is smooth, efficient, and client focused.
13. Leads and promotes active communication with department leaders around all actual or potential problems or issues that could result in risk exposure or client dissatisfaction.
14. Provides regular supervision for staff discussing challenges, successes, enhance effectiveness and efficiency of procedures and operation of the program.
15. Collaborates with leadership to ensure proper interpretation and fulfillment of position functions, responsibilities, authority, and relationships.
16. Balances team and individual responsibilities; exhibits an openness to others’ views; gives and welcomes feedback; puts team success over own interests.
17. Manages difficult or emotional client situations, responds promptly to client needs, solicits client feedback to improve service; responds to requests and meets commitments.
18. Communicates clearly and concisely with clients, families, all members of the interdisciplinary team and referral partners.
Additional Responsibilities
1. Maintains effective relationships with organizations in the local community and throughout the behavioral health field.
2. Periodically provides presentations regarding program services and participates in tours, as needed.
3. Acts as leadership on-call designee for emergencies or assigns on call designee when personally unavailable.
4. Ensures follow up with referral sources following admissions, discharges, and during treatment process.
5. Assists with conferences and marketing activities and facilitates referral development contacts in coordination with the clinical partnership team(s).
6. Reviews posted material, new policies, procedures or protocols, staff development announcements, communication log, etc., as needed.
7. Functions within the guidelines of the facility’s Code of Ethics and in accordance with corporate compliance.
8. Assists in promoting and ensuring the organization’s values, mission, goals, and objectives are understood and actively supported by the employees.
9. Performs other duties as assigned.
Education and Experience
Position requires master’s degree in social work or related field. Position requires a minimum of 5 years’ experience in a behavioral healthcare setting, preferably with clients with mental health and SUD and experience with senior level management. Licensed in clinical social work or professional counseling, strongly preferred.
Additional Requirements
• Position requires incumbent to have a valid driver’s license and acceptable driving record.
• Clearance of criminal background, TB test, and any other mandatory state/federal requirements.
• Current CPR and First Aid certification
Skill Competencies
• Demonstrates the ability to lead and promote active communication with department leaders and team members throughout the Company.
• Demonstrates excellent verbal and written communication skills; communicates clearly and concisely with clients, families, referral partners, and all members of the interdisciplinary team.
• Demonstrates an understanding of admission and discharge criteria; able to provide clinical recommendations for level of care placement.
• Demonstrates strong leadership skills; identifies and overcomes challenges, celebrates successes, enhances program effectiveness and efficiency.
• Demonstrates knowledge of and adherence to all licensures, accreditations and contract requirements.
• Demonstrates knowledge of and adherence to all state and federal laws related to business operations.
• Demonstrates a working knowledge of behavioral health management practices and clinical operations.
• Demonstrates the ability to leverage and analyze data to maintain an operational pulse, ensuring ongoing achievement of operational, financial, clinical and regulatory objectives.
• Demonstrates a high level of emotional intelligence and core values alignment.
STR Behavioral health Cedar Creek provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunities apply to all terms and conditions of employment. STR Behavioral Health Cedar Creek reserves the right to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.”