What are the responsibilities and job description for the Product Delivery Manager III position at Civil Recruit?
SummaryLocation: Physical Address Worker Will Report To 2031 Walnut Grove Avenue, Rosemead, CAHybrid - onsite days Tuesday/WednesdayEngagement Type/Reason - New Position, Please indicate the type of shift. Example: M-F 8-5, M-Th 4/10, etc.Education Requirement - High School Diploma or Equivalent ResponsibilitiesDay-to-Day Responsibilities/Workload The Product Manager for Research & Discovery is responsible for turning ambiguous business needs into clear, validated, and estimate-ready problem definitions. This role runs discovery, maps cross-channel journeys, identifies constraints, and produces the Discovery Packet required for IT to provide accurate estimates and for leadership to make investment decisions.This is a hands-on discovery and research role, not a delivery role and not a people-management role.Key Responsibilities:Strategic Discovery & Problem FramingConvert vague business problems into fully defined opportunities with customer business regulatory framing.Produce shovel-ready? Discovery Packets to support IT estimation, capital requests, and strategic prioritization.Works with the Senior Manager of Product to create ROI models (when needed)Translate scattered backlog into strategic themes.Research & Validation LeadershipLead customer research: interviews, usability tests, concept validation, and prototype creation/feedback.Leverage call center data, QM analytics, and operational insights to validate root causes.Works with Senior Manager of Product to identify regulatory constraints affecting the solution space.Product service blueprints, journey maps, business rule definition and low-fidelity prototypes.Stakeholder & Scope ManagementAligns with Domain PMs to understand end-to-end journey impacts and constraints early.Works with Domain PMs to define MVP boundaries and ensure IT estimates are based on realistic, validated scope.Ensure all discovery artifacts are aligned before transitioning work to estimation or execution.RequirementsRequired Skills/Attributes Qualifications5 years in Discovery, UX Research, Product Strategy, and Service DesignStrong skills in blueprinting, journey mapping, and early-stage prototypingAbility to translate user needs and operational insights into business value.Strong synthesis, facilitation, and problem-facing capabilities.Desired Skills/Attributes Experience in large, complex, and regulated enterprises (preferred)SkillsDiscoveryUX ResearchProduct Strategy,Service Designblueprintingearly-stage prototyping