What are the responsibilities and job description for the Events Manager position at Civana Wellness Resort & Spa?
CIVANA’s mission is to inspire mindfully, measurably greater wellness in all who crave it. The CIVANA model is shaped by a wellness philosophy that serves everyone: happiness first, healthiness always. This is delivered via a curated wellness program that focuses on connecting mental, physical, emotional, and spiritual needs, providing guests with tools they can take with them wherever they go, and build upon each time they return.
ACCOLADES
• 2026 Newsweek’s World’s Most Extraordinary Spas
• 2026 The Zoe Report Readers’ Choice Awards: #5 Best U.S. Yoga Retreat
• 2025, 2024, 2023, 2022, 2021, 2020 Travel & Leisure World's Best Award - Top 10 Destination Spa
• 2025, 2024, 2023, 2022, 2021, 2020, 2019 USA Today Readers' Choice Award - Top 10 Best Spa Resort
• 2025, 2024, 2023, 2022, 2021, 2020 Conde Nast Traveler Reader's Choice Award - Top Destination Spa in the US
• 2025, 2024, 2023 TripAdvisor Traveler's Choice Award
• 2025, 2024, 2023, 2022 U.S. News & World Report - Best Hotels in the US
• 2024 Oprah Daily Hotel O-Wards - Top Wellness Resort to Find 2024 Your (Higher) Purpose
• 2024 Reader’s Digest - 20 Best Wellness Retreats to Help You Relax and Recharge
• 2024, 2023, 2022 OpenTable Diners' Choice Award
• 2023 Women’s Health Travel Awards - Best Yoga Retreat in the World
• 2023 Men’s Health Travel Awards - Top Relaxation Destination
• AAA Four Diamond Rating
• AAA Inspector’s Best of Housekeeping Award
WHY YOU’LL LOVE WORKING AT CIVANA
• Complimentary access to wellness classes & programming
• Complimentary shift meal
• Team member referral bonus
• Generous Team Member & Friends & Family Resort rates and discounts
We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and wellness, and an excitement for hospitality.
Responsibilities:
- Work closely with clients to design and plan events that align with CIVANA’s brand standards and sales contracts.
- Develop Banquet Event Orders (BEOs) and secure client approvals before execution.
- Coordinate event details with the operations team, preparing and distributing BEOs and Resumes to relevant departments.
- Oversee the successful execution of group events, ensuring all aspects run smoothly.
- Internally review, finalize, and submit client invoices.
- Ensure the highest level of client satisfaction, addressing attendee needs and on-site concerns.
- Act as the main point of contact for clients and on-site staff during events.
- Maintain effective communication with internal teams by distributing updated event documentation.
- Manage in-house meeting requests and support internal event needs.
Qualifications:
- Minimum 3-5 years in event planning, catering, or conference services, preferably in a luxury resort or wellness-focused environment.
- Strong organizational and multitasking abilities, attention to detail, and excellent communication skills.
- Familiarity with BEOs, resumes, and event logistics in a hospitality setting.
- Proficiency in event management software and Microsoft Office Suite.
- Passion for wellness, client-focused mindset, and the ability to thrive in a fast-paced environment.