What are the responsibilities and job description for the Front desk Host position at City Streets Bar & Grill?
Job description
Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their tables and provide them with menus
- Take reservations and manage the seating chart
- Answer phone calls and provide information to callers
- Assist with food and beverage service when needed
- Ensure a clean and organized host/host station
- Handle guest complaints or concerns with professionalism and escalate to management when necessary
Experience:
- Previous experience in a hotel or restaurant setting preferred
- Strong guest relations skills and ability to provide excellent customer service
- Familiarity with POS (Point of Sale) systems
- Ability to handle multiple tasks and prioritize effectively
- Excellent phone etiquette and communication skills
- Knowledge of food service procedures and hospitality industry standards
If you enjoy working in a fast-paced environment and have a passion for providing exceptional guest services, we would love to have you join our team. As a host/host, you will play a crucial role in creating a positive dining experience for our guests. We offer competitive pay, flexible scheduling, and opportunities for career growth within our organization.
Please apply with your resume and any relevant experience. We look forward to hearing from you!
Job Type: Full-time / Part-Time