On-Site HOA Community Manager

About City Property Management

City Property Management is a family-owned Arizona company that's been providing exceptional HOA management services since 1979. With over 40 years of experience and 150 full-time employees, we combine the stability of an established business with the flexibility and personal touch that only comes from family ownership. Our mission is simple: provide the best experience in community management.

Join Our Growing Team

We're always looking to add exceptional HOA Community Managers to our growing team. If you're a skilled property management professional ready to make a real impact - or if you've become frustrated with the challenges common in this industry - we offer something different: a supportive environment where professional standards matter and your expertise is valued.

The Role

We are seeking an experienced and knowledgeable On-Site HOA Community Manager to join our team. Preferably, the person for this role will have at least 2 years of HOA community management experience working with condominiums. The ideal candidate is proactive, organized, leads with professionalism and humility. A flexible schedule and reliable transportation are required. Our Community Managers are supported by a diligent team who is knowledgeable, fun, fair, and respectful, so you can focus your efforts on larger projects and delivering the best experience in Community Management.

What You'll Do

• Responsibility to maintain the corporate records of the Association, including but not limited to approved minutes and other approved actions of the board documented in CPMC systems, in compliance with all AZ Statutes.
• Interacts with homeowners and vendors on a frequent basis to promote high quality customer service.
• Inspects community to evaluate for infractions of the governing documents, at the managers discretion and/or at the Board’s direction, and issues notices to owners and tenants.
• Inspects community to ensure Association’s contractors are adhering to contract terms, performance of the contractor’s written specifications and provide corrective communication to contractors.
• Acts as the direct and main point of contact for, and hires, fires and gives direction to, contracted vendors and service providers.
• Prepare and/or review bid specs, solicit bids and makes recommendations for work within the community and approve completed projects before final monetary disbursements.
• Plan, budget, execute and attends community events.
• Develop and Implement policies and carries out tasks assigned by the Board of Directors and CPMC.
• Hire, train, supervise, evaluate, mentor, and retain on-site staff.
• Research, create and disseminates communications to educate and advise owners via, newsletters, web and the Homeowners Portal, email blasts, etc.
• Provides, creates and research monthly management report and financial reports to the Board.
• Review monthly financial report for accuracy, works with accounting regarding discrepancies or adjustments, and interpret report to the board.
• Evaluate and monitor prepared collection reports and give further direction to Collections Dept. on discrepancies or adjustments and interpret report to the board.
• Verify for accuracy, approve, and code invoices on regular basis for the Association.
• Schedule, organize and facilitates annual, board, and special meetings per the association’s documents and AZ Statutes.
• Facilitate all association meetings by providing direction and professional guidance and researching and providing accurate information for the Board so they may make informed choices.
• Educate boards on existing, new, and proposed legislation regarding associations and how it may affect them.
• Acts as a liaison and professional advisor between the Board, committees, and homeowners.
• Researches and prepares the annual budget, working with vendors, contractors to provide accurate budget numbers.
• Direct, communicate, facilitate, and coordinate with all departments within CPMC regarding CPMC contractual obligations.
• Anticipate problems and provide solutions for associations and CPMC.
• Take a proactive approach, looking ahead to anticipate future needs, reserve expenditures and develop a strategic plan with the association.
• Communicate with CPMC supervisor as needed or immediately regarding urgent matters.
• Any other tasks or responsibilities assigned or required by CPMC.

What We're Looking For

Required Qualifications:

• 3 years of proven experience in community association management
• Strong financial management and budgeting skills
• Excellent verbal and written communication abilities
• Proficiency with property management and accounting software
• Valid driver's license and reliable transportation
• Ability to work some evenings and weekends for board meetings and events
• Strong organizational and time management skills

Preferred:

• Certified Arizona Association Manager (CAAM) certification (we'll fund certification for the right candidate)
• Experience managing HOA communities in Arizona
• Knowledge of Arizona HOA laws and regulations

Physical Requirements:

• Ability to walk properties for regular inspections
• Capability to lift up to 20-30 pounds
• Valid driver's license and ability to travel between assigned communities

Why You'll Love Working Here

• Family-owned stability: 40 years of consistent operation with the personal touch and adaptability that comes from family ownership
• Professional development investment: We'll fund your CAAM certification and provide ongoing professional development assistance
• Comprehensive training: Thorough, supportive onboarding process that sets you up for success
• Direct access: Less bureaucracy means your voice is heard and decisions happen faster
• Supportive team environment: Genuinely collaborative colleagues who maintain high professional standards
• Industry stability: Join a company that's weathered decades of industry changes and continues to thrive

Benefits Package

• Health, dental, and life insurance
• 401(k) with company matching
• Health savings account
• Employee assistance program
• Professional development assistance (including CAAM certification funding)
• Employee referral program
• Paid time off

Compensation

• Salary: $78,000 - 85,000 / year (based on experience)

Our Core Values: Professionalism, Engagement, Knowledge, Humility, Client Centric, Trust, Flexibility, Teamwork, Diligent, Fun, Fair & Respectful

City Property Management is an equal opportunity employer. We provide reasonable accommodations for individuals with disabilities. Employment is at-will in accordance with state law.