Program Assistant - DOC

We’re partnering with the Rhode Island Department of Corrections (DOC) to find a Program Assistant to support leadership with program implementation, office management, and daily operations. In this role, you will handle a mix of project coordination, administrative work, and records and information support so that the department runs smoothly and delivers services well to staff, stakeholders, and the public.

Pay & Job Highlights:

Pay Rate: $19.00-$20.00 per hour

Location: Cranston, RI

Responsibilities of the Program Assistant:

• Support the implementation and administration of programs, projects, and DOC initiatives, while providing administrative support as needed.
• Prepare, process, and maintain correspondence, reports, case records, and official documents.
• Collect, compile, and analyze information to support decision-making, reporting, and program operations.
• Serve as a point of contact for staff, stakeholders, and the public, answering phones, screening calls, taking accurate messages, and responding to questions about programs and policies.
• Coordinate meetings, prepare agendas, take minutes, and support internal communications.

Qualifications of the Program Assistant:

• Experience in administrative support, office management, information services, or a related clerical or technical role.
• Intermediate skills in Microsoft Word and Excel for creating and maintaining case tracking logs and reports.
• Comfortable with typing, filing, scanning, faxing, and email.
• Strong organization, recordkeeping, and time management skills, and the ability to manage multiple priorities.
• Excellent written and verbal communication and customer service skills, with good judgment and the ability to work independently.
• Experience in corrections, criminal justice, law enforcement, or another government or public sector setting is preferred.

Submit your resume today for immediate consideration!

Please note: City Personnel offers extended interview hours from 7 am-7 pm upon request.

For 20 years, City Personnel has been helping Rhode Islanders find meaningful careers with some of the area's most respected employers. As a locally owned staffing firm based in Providence, we offer real jobs with real companies—and you'll always work with real recruiters who know the Rhode Island job market and are invested in your success.

Ready to take the next step in your career?

Contact us today at (401) 331-2311 to find your perfect job match!