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Cross Connection Coordinator

City of Worcester
Worcester, MA Full Time
POSTED ON 12/3/2025 CLOSED ON 2/20/2026

What are the responsibilities and job description for the Cross Connection Coordinator position at City of Worcester?

The City of Worcester is seeking qualified applicants for the position

of Cross Connection Coordinator for the Water Operations Division within

the Department of Public Works. Under the direction of the Assistant

Director of Water Operations, the position is responsible for protecting

the public potable water supply by identifying, inspecting, and

mitigating potential and actual cross-connections. This role ensures

compliance with local, state, and federal regulations regarding backflow

prevention and cross-connection control. The Cross Connection

Coordinator will work closely with internal departments, private

contractors, and customers to enforce program requirements and promote

public health. The Cross Connection Coordinator reports to the Assistant

Director of Water Operations and will receive directions as needed from

the Director of Environmental Systems and the Water Resources

Coordinator. Bilingual and multilingual applicants are encouraged to

apply. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: \~ Strong understanding

of cross-connection control principles and programs, backflow prevention

devices, and plumbing codes. \~ Ability to read and interpret

blueprints, site plans, and piping schematics. \~ Familiarity with

regulatory standards from EPA, AWWA, and state health/environmental

agencies. \~ Excellent written and verbal communication skills. \~

Strong organizational and data management skills. \~ Mass DEP Certified

Backflow Prevention Assembly Tester license obtainable within 6 months

of hire. \~ Mass DEP Cross-Connection Surveyor license obtainable within

6 months of hire. \~ Proficient in Microsoft Office Suite, Apple IOS

platforms and experience with cross-connection tracking software. \~

Ability to work independently, manage time efficiently, and handle

multiple tasks. \~ Regular onsite attendance is required. MINIMUM

REQUIREMENTS: \~ High school diploma or GED supplemented with

certifications and courses related to water systems operations or

plumbing required; associate or technical degree preferred. \~ Three (3)

years of experience in water distribution, plumbing inspection, or

backflow prevention, preferably in a municipal setting. \~ Mass DEP

Certified Backflow Prevention Assembly Tester license or the ability to

obtain within six (6) months of hire. \~ Mass DEP Cross-Connection

Surveyor license or the ability to obtain within six (6) months of hire.

\~ Valid Driver\'s License. PREFERRED QUALIFICATIONS: \~ Bachelor\'s

degree in engineering, environmental science, or a related field may be

considered. \~ Valid Mass DEP Certified Backflow Prevention Assembly

Tester license. \~ Valid Mass DEP Cross-Connection Surveyor license. \~

Three (3) years of experience managing or supervising Cross Connection

Program and Backflow prevention, including testing and surveying. [Click

Here to Read Full Job

Description](https://www.worcesterma.gov/human-resources/employment-opportunities/cross-connection-coordinator/47923)

Salary.com Estimation for Cross Connection Coordinator in Worcester, MA
$54,229 to $74,069
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