Demo

Intelligent Transportation Systems (ITS) Sr. Technician

City of Wilmington, NC
Wilmington, NC Full Time
POSTED ON 7/26/2026
AVAILABLE BEFORE 11/22/2026

The City of Wilmington is an Equal Opportunity Employer.



One City. One team. One mission

Do you want to lead the team that builds and maintains the technology that keeps our community moving?

We are looking for an Intelligent Transportation Systems (ITS) Sr. Technician to act as a crew leader during installation, maintenance, and troubleshooting of jointly owned (City & NCDOT) ITS infrastructure (Traffic Signals, Closed Circuit Television, Motorist Information, Communications Systems and Ornamental Street Lights).

Your leadership and technical expertise will keep essential transportation systems operating safely and reliably. You'll work with advanced technology, lead a skilled crew, collaborate with industry partners, and build a career maintaining the infrastructure that keeps our community connected.

Typical Tasks

Maintaining ITS infrastructure in the field level by troubleshooting and restoring operation to devices, testing equipment, performing preventive maintenance, installing and maintaining communication systems and ensures work zone traffic control procedures are performed under state and federal guidelines to maximize transportation system efficiency.
  • Providing emergency response by troubleshooting and repairing systems, provides field level support during natural disasters and coordinates with emergency responders to ensure safe travel conditions.
  • Maintaining street lighting systems by providing field level maintenance and evaluating schematics for new street light circuits to improve safety and aesthetics along the roadways.
  • Performing subsurface utility locating with specialized equipment to increase reliability of ITS Infrastructure by eliminating/reducing unnecessary utility cuts and to ensure work is performed under state and federal guidelines.
  • Serving as field crew leader by providing leadership, skilled technical support and guidance to crew members, estimating time and materials needed for tasks, coordinating work with engineers and contractors and demonstrating continuous effort for personnel and systems improvement OR Serves as bench technician by diagnosing, servicing, repairing, and maintaining electronic control systems; evaluating equipment for system compatibility; maintaining records of inventory; assisting in the evaluation of new equipment; and training personnel to minimize hardware replacement costs and downtime and to promote personnel advancement.
  • Serving as Standby Technician responsible for responding to all emergency calls from 911, WPD and/or Wilmington fire. Working primarily in lone capacity, evaluating and resolving traffic emergency issues after normal working hours. Also determines when additional personnel are required to perform the task in an acceptable time frame.

Qualifications

Education and Experience:


  • Associate's degree in Applied Science of Electrical/Electronics, Electronics Engineering, and/or Instrumentation or a closely related field and two (2) years of experience installing, inspecting, maintaining, calibrating, and repairing electronic equipment and machinery for an industrial or public service agency or high school diploma and four (4) years of installing, inspecting, maintaining, calibrating, and repairing electronic equipment and machinery for an industrial or public service agency.

Other Requirements:
  • Class B Drivers License (CDL) Commercial Driver’s License
  • International Municipal Signal Association’s Traffic Signal Field Technician Level II Certification (or equivalent) or ability to obtain after hire.

Supplemental Information

PHYSICAL DEMANDS:
Exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.

WORKING CONDITIONS:
This position generally requires work outdoors.

Our Core Values:

INCLUSION | COLLABORATION | CREATIVITY | ACCOUNTABILITY


Our Mission Statement: Through forward-thinking policies and responsible stewardship, we are creating a better city every day with excellent core services and quality of life for all.


What we offer:

The City of Wilmington believes that employees are one of our most important resources. We offer an excellent salary and competitive benefits package to serve the needs of our employees and their families. Our benefits package includes:

  • Comprehensive medical, dental, and vision insurance many other insurance options
  • Excellent retirement benefits, including a city provided 4.5% contribution each pay period into a 401(k) account and automatic enrollment into the North Carolina Local Government Employees’ Retirement System
  • Employer-paid health & wellness clinic
  • Free on-site city gym access
  • Paid sick and vacation leave 13 paid holidays per year
  • 6-weeks paid parental leave
  • Paid volunteer & blood donation leave to give back to our community
  • Flex schedule and telework availability, depending on your position
  • Professional development trainings & leadership initiatives
  • Tuition assistance benefits

Applicant Status Updates: After the closing date for this position, applications will be screened by Human Resources. Applicants who meet the minimum and/or preferred qualifications will be referred over to the hiring department. All updates regarding an application can be viewed through your applicant portal.


Health Benefits are offered to employees working at least 30 hours per week.

Health Insurance - The City offers two options for health coverage: a standard PPO plan and a High Deductible Health Plan with an associated Health Savings Account. Coverage becomes effective the first day of the month following hire for employees and their eligible dependents. Both you and the City contribute to the overall cost of coverage.

Dental Insurance - Coverage becomes effective the first day of the month following hire. Employees, their spouse and dependent children are eligible for coverage.

Life Insurance - The city pays to provide coverage valued at one times your annual salary. Supplemental insurance is available for employees to purchase. Optional coverage for dependents is also available for purchase.

Retirement:
  • NC Local Government Retirement System - All benefits eligible employees make a mandatory 6% contribution every pay period.
  • Deferred Compensation – The city contributes an amount equal to 4.5% of the annual salary to a 401(k) plan regardless of employee contribution. Employees may choose to contribute additional money to the 401(k) or 457 deferred compensation plans, without a match from the City, within the IRS guidelines.
Paid Leave (offered to employees working at least 1,000 hours annually*):
- Sick Leave - 12 days accrued each year
- Annual Leave - Accrual based on years of service and classification. Employees can earn from 10 to 24 days each year.
- Holidays - 13 paid holidays annually
- Paid Parental Leave - Six weeks of paid leave for the birth, adoption or placement of a child (must run concurrently with FMLA).

  • Part-Time Employees will earn paid leave benefits on a pro-rated basis.

Miscellaneous:
  • Tuition reimbursement
  • Employee Assistance Program
  • Short & Long Term Disability
  • Cancer & Critical Illness
  • Accident Insurance
  • Whole Life Insurance
  • Credit Union membership
Note: The City of Wilmington is on a bi-weekly pay cycle. New employees should expect to recieve their first paycheck approximately 3 weeks after their start date.

**This is intended to be a brief overview of the benefits offered. Please visit our website at https://www.wilmingtonnc.gov/Government/Departments-Divisions/Human-Resources/Benefits for more information.**

Salary : $29 - $37

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Intelligent Transportation Systems (ITS) Sr. Technician?

Sign up to receive alerts about other jobs on the Intelligent Transportation Systems (ITS) Sr. Technician career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$52,489 - $70,405
Income Estimation: 
$59,230 - $80,236
Income Estimation: 
$64,320 - $75,946
Income Estimation: 
$55,699 - $69,624
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at City of Wilmington, NC

  • City of Wilmington, NC Wilmington, NC
  • The City of Wilmington is an Equal Opportunity Employer. One City. One team. One mission Do you want to build and maintain the technology that keeps our co... more
  • 1 Day Ago

  • City of Wilmington, NC Wilmington, NC
  • The City of Wilmington is an Equal Opportunity Employer. One City. One Workforce. One Purpose. This city is looking to hire a Recreation Specialist at our ... more
  • 1 Day Ago

  • City of Wilmington, NC Wilmington, NC
  • The City of Wilmington is an Equal Opportunity Employer. One City. One team. One mission. Are you wanting to work outdoors, learn valuable trade skills, an... more
  • 1 Day Ago

  • City of Wilmington, NC Wilmington, NC
  • The City of Wilmington is an Equal Opportunity Employer. One City. Access for All. Lasting Impact. Play a vital role in ensuring our city is accessible, in... more
  • 1 Day Ago


Not the job you're looking for? Here are some other Intelligent Transportation Systems (ITS) Sr. Technician jobs in the Wilmington, NC area that may be a better fit.

  • City of Wilmington Center, NC
  • One City. One team. One mission Do you want to lead the team that builds and maintains the technology that keeps our community moving? We are looking for a... more
  • 9 Days Ago

  • City of Wilmington, NC Wilmington, NC
  • The City of Wilmington is an Equal Opportunity Employer. One City. One team. One mission Do you want to build and maintain the technology that keeps our co... more
  • 1 Day Ago

AI Assistant is available now!

Feel free to start your new journey!